Do the following: 1. Follow instructions 2. Insert USB with update files 3. Do not confirm to proceed with update, just leave it in boot menu for an hour or couple of hours to see if it will reboot (HW issue) or won’t (SFTW issue) Duncho I have successfully installed the update, A massive Thankyou ...

Afternoon All Im having the issue on my wife's 65 plate Qashqai whereby the NC keeps resetting itself then every 6 or 7 resets it displays the update failure screen then repeats the process all over again. The Signal on the radio and DAB are non existant and have been since this started a week ago. ...

Hi
Did you get anywhere with this?
We have just had the same issue and are no longer able to use the system as it keeps resetting itself.
The radio is no longer working either.
TIA
Martin