touch screen

General Chat about the Mk1 QashQai
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wozzer1969
Posts: 2
Joined: Wed Nov 21, 2018 2:40 pm
Qashqai Model: Mk.2 Qashqai Facelift - J11b (2017–2021)

Post by wozzer1969 »

hi all

any help appreciated.
i have a tekna 1.5 diesel. the touch screen comes on but when i touch the screen it does nothing. i can operate manually(controls) but touch is not working. i went into the hidden options screen as you tube explained and reset factory defaults to no avail. left overnight and it started working again. went to work, popped out at dinner and its not working again.

DaveBerlin
Posts: 8623
Joined: Wed Mar 19, 2014 12:39 pm
Location: Berlin, Germany
Qashqai Model: Mk.2 Qashqai Facelift - J11b (2017–2021)

Post by DaveBerlin »

Woozer, you can ask on the Forum for advice but you have a new QQ with a Guarantee, I would recommend that you let your Dealer take a look and sort it out. We had problems with our J11A System and eventually it was replaced under Guarantee - Dave 😉
11.19/1.3L/160PS/Tekna+/DCT/PrOPILOT/KAD Gun Metallic/Trunk Lower Finisher/Rear Glass Finisher/Ambient Lighting-LED’s Innen/Entry Guards Illuminated/Sport Pedals/Front Styling Plate/LED No.Plate/Chrome Door Handles/Rear Valance/Giacuzzo Alloys + Falken
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