Outdated Sat Nav Mapping

Non-Technical Nissan QashQai chat. Mk2, Mk3
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MikeGC
Posts: 1852
Joined: Tue Feb 07, 2017 11:50 am
Location: Stockport
Qashqai Model: Mk.3 Qashqai - J12 (2021+) New Model

Post by MikeGC »

Thanks duncho, that’s the post I was looking for earlier
March '22 - J12 1.3DIG-T 160 CVT Tekna+ with all wheel drive - Pearl Black
July '19 - J11B 1.3DIG-T 160 DCT Tekna - Vivid Blue
March '17 - Qashqai J11A 1.5dci n-connecta - gunmetal
September '14 - Juke 1.5dci gunmetal ascenta premium (red accent packs)

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gloucester
Posts: 5173
Joined: Sun Apr 03, 2016 7:04 am
Location: Gloucestershire, England
Qashqai Model: Mk.2 Qashqai - J11 (2013–2017)

Post by gloucester »

My car went in for service on Thursday - in the written instructions I submitted I included the following statement:


6. Sat Nat Mapping out-of-date.

I complained when I took delivery of the car in 2016 that the sat nav data on a car built in mid-2015 should NOT be dated 2013! I was told at the time it would be updated at the next service. It wasn’t. Since you state on your website that Nissan Service Care includes “Free Vehicle Software Updates” I look forward to an updated SD card being installed with current mapping data.


I was advised when booking it in that map software was not covered by the statement above. I said, rather blatantly, "So the sales staff were lying to me then?".


Anyway when I picked it up they said they'd updated the map version.

I found this card (on the right) in the satnav and the old one (on the left) in a DVD case labelled "Nissan Connect 3 Europe V2 - 9999850120 - T1000-25802 - Not for sale - only for Map Care Program", and this in the Settings

I conclude from reading the above 17 pages that - to a degree - I've been "palmed off" with an out-of-date SD card albeit it IS updated from what I had, since the maps currently on sale have been progressed to V3.



It will be mentioned in the letter to the dealer I am compiling about the numerous problems involved in this service round.

(Apologies for the double picture - I've had major problems trying to attach pictures here)

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(2015 Nissan Qashqai Tekna DIG-T 1.2 sold 15/6/18) ~ 2018 Suzuki Ignis SZ5 - 2018 Yamaha MT-07 ~ (2024 Volvo EX30 ordered)
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gloucester
Posts: 5173
Joined: Sun Apr 03, 2016 7:04 am
Location: Gloucestershire, England
Qashqai Model: Mk.2 Qashqai - J11 (2013–2017)

Post by gloucester »

(2015 Nissan Qashqai Tekna DIG-T 1.2 sold 15/6/18) ~ 2018 Suzuki Ignis SZ5 - 2018 Yamaha MT-07 ~ (2024 Volvo EX30 ordered)
chrisw99
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Joined: Mon Jul 11, 2016 10:42 am

Post by chrisw99 »

It has been mentioned a few times that the "free mapcare program" to provide map updates always updates you to the last but one release. It's probably a way of them clearing out all the old V2 cards once the V3 comes along.

Just do what a lot of us do. I've just bought the latest v3 card from black_rojer for £35, and I've sold my old v2 card on ebay for £37 !
Oct 2014 N-tec+, 1.2 dig-T
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gloucester
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Joined: Sun Apr 03, 2016 7:04 am
Location: Gloucestershire, England
Qashqai Model: Mk.2 Qashqai - J11 (2013–2017)

Post by gloucester »

Copied in from previously on this topic:

"With regards to your query, your vehicle will be covered by MapCare, giving you free map updates for the first 3 years following registration. As the program is due to launch in the coming weeks, we are keeping a record of all customers who are eligible for the update to ensure they are sent the latest SD card, free of charge, as soon as stock is available. Going forward, once the program has launched, all Nissan Dealerships will provide the latest SD card available free of charge upon the annual service (for eligible vehicles).
Since this program has not been launched yet, we will contact you shortly with an more information."

The latest...
(2015 Nissan Qashqai Tekna DIG-T 1.2 sold 15/6/18) ~ 2018 Suzuki Ignis SZ5 - 2018 Yamaha MT-07 ~ (2024 Volvo EX30 ordered)
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gloucester
Posts: 5173
Joined: Sun Apr 03, 2016 7:04 am
Location: Gloucestershire, England
Qashqai Model: Mk.2 Qashqai - J11 (2013–2017)

Post by gloucester »

I've also just found

"To be eligible for the Mapcare process your vehicle would have to be registered after 1 May 2016."

So I'm not actually eligible to receive MapCare - so I've been lucky to get a V2 card?
(2015 Nissan Qashqai Tekna DIG-T 1.2 sold 15/6/18) ~ 2018 Suzuki Ignis SZ5 - 2018 Yamaha MT-07 ~ (2024 Volvo EX30 ordered)
chrisw99
Posts: 541
Joined: Mon Jul 11, 2016 10:42 am

Post by chrisw99 »

gloucester wrote: Mon Apr 23, 2018 11:56 am Copied in from previously on this topic:

"With regards to your query, your vehicle will be covered by MapCare, giving you free map updates for the first 3 years following registration. As the program is due to launch in the coming weeks, we are keeping a record of all customers who are eligible for the update to ensure they are sent the latest SD card, free of charge, as soon as stock is available. Going forward, once the program has launched, all Nissan Dealerships will provide the latest SD card available free of charge upon the annual service (for eligible vehicles).
Since this program has not been launched yet, we will contact you shortly with an more information."

The latest...
It says that, but then says "as soon as stock is available". And this stock is the special ones that say "map care program - not for resale" on them.

So although V3 has been out to buy since 1st Sept 2017, the "map care stock" is probably still V2!
Oct 2014 N-tec+, 1.2 dig-T
MacKA
Posts: 5
Joined: Fri May 11, 2018 7:41 am
Qashqai Model: Mk.2 Qashqai - J11 (2013–2017)

Post by MacKA »

Right guys hope you can help. - i had an outdated card for my 2015 Tekna and have went ahead and bought a new updated one. The guy has sent me 2 because the first one said V2 and i thought V3 was the latest. - the second one he has sent me isnt the same type and doesnt say a version on it. I will post below.

Can you advise me which is the latest card?

Granted theyre both updated from what iv had but are they the latest?

Thanks

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chrisw99
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Joined: Mon Jul 11, 2016 10:42 am

Post by chrisw99 »

Whatever versions they are - V4 is out next month so will supercede them all, you'll be able to get that from black_rojer on here for about £40 and probably sell both those cards above on ebay for £30-£40 each !

Every year that comes by, I buy the latest from black_rojer, and then sell the one I got the year before on ebay for more money.
Oct 2014 N-tec+, 1.2 dig-T
MacKA
Posts: 5
Joined: Fri May 11, 2018 7:41 am
Qashqai Model: Mk.2 Qashqai - J11 (2013–2017)

Post by MacKA »

Ah really. Excellent. I will put these on the bay then 💪👌

Whens v4 out?
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