Nissan Connect not connected

[TamP]

My iPhone 7Plus is paired and I can make calls though the Qashqai
However the Nissan Connect app always says it is not connected.
Username and Password are correct and I can select apps etc but the app always shows "not connected"
Any help appreciated

[Gel]

Try firing up the app first on your mobile, then handshake with the car; see if that assists.

[TamP]

I had tried that previously, but un-paired the phone and did the Nissan Connect, then paired the phone
All contacts copy to the Nissan Connect and I can make a call using the touch screen in the car.
However, Nissan Connect still shows as disconnected.
I tried making a call using the button on the steering wheel and it gives a message saying that voice activation is ready.
What am I supposed to say. For instance I say "Call so and so" and nothing happens

[Pure RedQ]

I tend to start the app, turn on bluetooth and then start the car. It connects instantly every time. Although I rarely use it unless I wan the Google search or send to car function. Good luck

[TamP]

I will give that a go in the morning

[TamP]

Gave it a go but still shows "not connected" in nissan connect app
Has anyone got this working with an iPhone ?

[gvmdaddy]

You have to connect via a cable on iPhones. The bluetooth will work for calls and music, but not for the apps.

[TamP]

You have given me the answer. Thanks for that. I have spent hours on this.
iPhone works when connected through usb cable

Years behind the times Nissan
I bought a Ford Focus 3 years ago and all that was needed was to pair the phone and everything worked

[Pure RedQ]

Ah! If I'd have known it was an iPhone...... Android is great via Bluetooth but alas Apple devices require a wired connection. You should be golden now!

[TamP]

But I did mention it was an iPhone in my original post.
But all is well now