Dealer customer reviews
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- Posts: 8623
- Joined: Wed Mar 19, 2014 12:39 pm
- Location: Berlin, Germany
- Qashqai Model: Mk.2 Qashqai Facelift - J11b (2017–2021)
Den, this appears to be the $1 Mio Dollar question We have used our Dealer near Berlin for 4 Nissan’s now and it is a Family concern (8 Dealerships) but what I like is you do have access to speak to the Boss down to the coffee maker.
Over here the ADAC (RAC / AA) do spot checks on Dealers with planned faults on Autos these are then rated and posted in their monthly Mags. The “Autobild” Mag also has a yearly system of Dealerships showing the Best in Postal Code Areas voted by Customers and rated.
Here is just an example of our Dealer : Friday was our QQ’s Service I got home and an email was there from our Dealer for a Feedback rating, just as an example 1-9 unsatisfied / 10 satisfied Before a Nissan Call Center use to phone with a Questionare.
Try looking in the Car Mag or Motoring Association Webs there might be something !
I know this has been mentioned often but when you find a good Dealer stay with them they are worth their weight in Gold
Sorry this is in German but it is just an example :
Over here the ADAC (RAC / AA) do spot checks on Dealers with planned faults on Autos these are then rated and posted in their monthly Mags. The “Autobild” Mag also has a yearly system of Dealerships showing the Best in Postal Code Areas voted by Customers and rated.
Here is just an example of our Dealer : Friday was our QQ’s Service I got home and an email was there from our Dealer for a Feedback rating, just as an example 1-9 unsatisfied / 10 satisfied Before a Nissan Call Center use to phone with a Questionare.
Try looking in the Car Mag or Motoring Association Webs there might be something !
I know this has been mentioned often but when you find a good Dealer stay with them they are worth their weight in Gold
Sorry this is in German but it is just an example :
11.19/1.3L/160PS/Tekna+/DCT/PrOPILOT/KAD Gun Metallic/Trunk Lower Finisher/Rear Glass Finisher/Ambient Lighting-LED’s Innen/Entry Guards Illuminated/Sport Pedals/Front Styling Plate/LED No.Plate/Chrome Door Handles/Rear Valance/Giacuzzo Alloys + Falken
- gloucester
- Posts: 5173
- Joined: Sun Apr 03, 2016 7:04 am
- Location: Gloucestershire, England
- Qashqai Model: Mk.2 Qashqai - J11 (2013–2017)
I am very reluctant to publish my thoughts openly on the internet for fear of retribution. Hence I rarely write dealer surveys.
Suffice said, without naming names, and bearing in mind my username, I wouldn't recommend my local dealer to anyone on account of the difficulties I've had dealing with them, which ultimately has led in part to me selling my car.
Suffice said, without naming names, and bearing in mind my username, I wouldn't recommend my local dealer to anyone on account of the difficulties I've had dealing with them, which ultimately has led in part to me selling my car.
(2015 Nissan Qashqai Tekna DIG-T 1.2 sold 15/6/18) ~ 2018 Suzuki Ignis SZ5 - 2018 Yamaha MT-07 ~ (2024 Volvo EX30 ordered)
Well if you are prepared to travel to Somerset then Nissan South West in Bridgewater would be my recommendation. JFE in Exeter would be my second choice. The Nissan garage in Barnstaple is NOT recommended.
Hope this helps
Peter
2015 Qashqai Tekna 1.5 Dci
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- Posts: 78
- Joined: Sat Dec 30, 2017 10:42 pm
- Qashqai Model: Mk.2 Qashqai Facelift - J11b (2017–2021)
Most dealers seem to have customer reviews on pages such as trustpilot (example, there are others i believe) these days. Maybe have a look there. Just had a look at mine. Generally it seems good, but then there are some very unhappy campers there too. And i suppoe, like most things in life, you may need an extra large pinch (handfull) of salt when going through them.
Facelift J11b N-connecta 1.6 x-tonic in vivid blue. And a dual accelerator for my dodgy foot..........
- gloucester
- Posts: 5173
- Joined: Sun Apr 03, 2016 7:04 am
- Location: Gloucestershire, England
- Qashqai Model: Mk.2 Qashqai - J11 (2013–2017)
I haven't seen that site before - it does seem to attract polarised opinions
https://uk.trustpilot.com/review/www.wessexgarages.com
EDIT - no reviews for the local Suzuki garage...
https://uk.trustpilot.com/review/www.wessexgarages.com
EDIT - no reviews for the local Suzuki garage...
(2015 Nissan Qashqai Tekna DIG-T 1.2 sold 15/6/18) ~ 2018 Suzuki Ignis SZ5 - 2018 Yamaha MT-07 ~ (2024 Volvo EX30 ordered)
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- Posts: 10
- Joined: Sun Jan 14, 2018 8:48 pm
- Qashqai Model: Mk.2 Qashqai Facelift - J11b (2017–2021)
Just had the first service on my Qashqai and can recommend Aylesbury Nissan booked a while you wait service, booked in from 12:00 till 14:00 car was ready on the dot, great service, friendly staff and decent free coffee. Will definatly use them again.
Richard
Richard
2018 Qashqai N-Connecta 1.2 Dig-T 115 manual