Taking it to dealer for repair or refund?

Non-Technical Nissan QashQai chat. Mk2, Mk3
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Pedro500
Posts: 21
Joined: Fri Feb 09, 2018 10:43 pm
Qashqai Model: Mk.2 Qashqai - J11 (2013–2017)

Post by Pedro500 »

Hi Folks,

Bought our Qashqai 2nd gen 1.2 Petrol CVT 2015 plate, last August and last month had stop start warning which came and gone. Now today upon driving back home from work noticed warning signs on the dashboard had;

System fault, followed by Chasis control fault and
Engine malfunction light - solid orange.

Not sure what to do, though these lights came on as I was near home. The car came with a Nissan warranty, not sure if I want to take to work tomorrow or to a local dealer, not sure if they would take car quickly to have a look, though bought the car from a Nissan dealer outside London. Or give the car back to the dealer where I bought it from, though still less than 6 months old, fight for a refund.

trout
Posts: 218
Joined: Thu Aug 02, 2018 9:06 pm
Location: Lake District.
Qashqai Model: Mk.2 Qashqai Facelift - J11b (2017–2021)

Post by trout »

Probably just needs a new battery, get it checked out.
S.
Pedro500
Posts: 21
Joined: Fri Feb 09, 2018 10:43 pm
Qashqai Model: Mk.2 Qashqai - J11 (2013–2017)

Post by Pedro500 »

This morning only Engine Malfunction light was showing, on my way to work. However on way home, that light did not come back again.

Puzzling.
gvmdaddy
Posts: 2245
Joined: Thu Jun 19, 2014 11:28 pm

Post by gvmdaddy »

As already said, check your battery, it’s probably on it’s way out.
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gloucester
Posts: 5173
Joined: Sun Apr 03, 2016 7:04 am
Location: Gloucestershire, England
Qashqai Model: Mk.2 Qashqai - J11 (2013–2017)

Post by gloucester »

I think a refund is unlikely to be honest. The dealer has to have a chance to fix the car first - so you'd have to take it back to the supplying dealer and let them attend to it. Only if it was still unsatisfactory AND within the six months could you then reject it for a full refund.
(2015 Nissan Qashqai Tekna DIG-T 1.2 sold 15/6/18) ~ 2018 Suzuki Ignis SZ5 - 2018 Yamaha MT-07 ~ (2024 Volvo EX30 ordered)
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