Hi all, I've developed a problem on the QQ Mk 2 1200 Tekna, the radio system cuts out randomly for almost exactly 20 seconds at a time. It will loose radio reception, phone Bluetooth connection etc, before regaining it. Sometimes it causes a full system shut down and restart. It sometimes happens once in an hour, sometimes 10 times. Any ideas what to start looking at?
I checked some previous posts, and I last had software updated 2 years ago, but I've done a test in turning off Bluetooth and it still happens, so I don't think its my phone causing it.
Cheers,
Dave
Radio cuts out for 20 seconds regularly
- MikeGC
- Posts: 1881
- Joined: Tue Feb 07, 2017 11:50 am
- Location: Stockport
- Qashqai Model: Mk.3 Qashqai - J12 (2021+) New Model
Complain to your dealer, especially if you are still under warranty.
Even if that only starts a record of a problem with the radio, etc.
Even if that only starts a record of a problem with the radio, etc.
March '22 - J12 1.3DIG-T 160 CVT Tekna+ with all wheel drive - Pearl Black
July '19 - J11B 1.3DIG-T 160 DCT Tekna - Vivid Blue
March '17 - Qashqai J11A 1.5dci n-connecta - gunmetal
September '14 - Juke 1.5dci gunmetal ascenta premium (red accent packs)
July '19 - J11B 1.3DIG-T 160 DCT Tekna - Vivid Blue
March '17 - Qashqai J11A 1.5dci n-connecta - gunmetal
September '14 - Juke 1.5dci gunmetal ascenta premium (red accent packs)
Same problem here (1.5d 2016 model) - I sent this description below of fault to my dealer; They had a look at it & did software update. But I've still got the problem so clearly not related to update. I await their response now to see how they will fix it (still under warranty)
Media unit keeps (intermittently) cutting out; Usually after approx. 15-20 minutes. When (if) it cuts out, whatever is playing (Beit DAB, Bluetooth, USB or CD) stops playing for approx. 25 seconds, after which it resumes. During this period, on DAB, a "Station is currently not available" message is displayed. After the initial cut out, it is then more common for the unit to keep cutting out during the journey; sometimes several times in quick succession. And it seems that after about 8 or 9 cut outs, the unit 'reboots' as it switches itself completely off, and restarts with the Nissan logo.
Media unit keeps (intermittently) cutting out; Usually after approx. 15-20 minutes. When (if) it cuts out, whatever is playing (Beit DAB, Bluetooth, USB or CD) stops playing for approx. 25 seconds, after which it resumes. During this period, on DAB, a "Station is currently not available" message is displayed. After the initial cut out, it is then more common for the unit to keep cutting out during the journey; sometimes several times in quick succession. And it seems that after about 8 or 9 cut outs, the unit 'reboots' as it switches itself completely off, and restarts with the Nissan logo.
Hi seems to be quite common, my Nissan dealer has told me that they have been told not to do any further updates as they are not working. A new one is on the way and i have joined the waitng list - though they are unable to tell me how long it will be. This was about 3 weeks ago.
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- Posts: 788
- Joined: Sat Feb 04, 2017 11:34 am
- Location: South-East England
- Qashqai Model: Mk.2 Qashqai Facelift - J11b (2017–2021)
Check out the other threads... D605 is out via dealers.
Use he Whats New menu link and read the Firmware Version thread.
...and jump to the last 2 pages
Use he Whats New menu link and read the Firmware Version thread.
...and jump to the last 2 pages
2019 1.3 DiG-T 160 Tekna, black (J11b)
prev 2015 1.2 DiG-T n-tec+, black (J11)
prev 2009 1.5 dCi Acenta, black (J10)
prev 2015 1.2 DiG-T n-tec+, black (J11)
prev 2009 1.5 dCi Acenta, black (J10)
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- Posts: 35
- Joined: Sat Aug 22, 2015 8:13 am
Hi I have been waiting for the new software update , After the first update did not work. At long last Nissan rang me New update is now available
they booked it in for 5th July , After waiting 10 months .
they booked it in for 5th July , After waiting 10 months .
Qashqai tekna 1.2 petrol Auto panaramic roof , Gun grey. Nissan spare wheel.
Front & rear skid plates
Front & rear skid plates