Boot failing to open on 2019 QQ

Non-Technical Nissan QashQai chat. Mk2, Mk3
Post Reply
Brian6
Posts: 5
Joined: Sat Mar 30, 2019 2:15 pm
Qashqai Model: Mk.2 Qashqai Facelift - J11b (2017–2021)

Post by Brian6 »

I have a new April 2019 QQ which has gone back to a Nissan dealer on four occasions now, as the boot fails to open.
Nissan cannot find the fault causing it, I pick it up and a few days later the problem occurs again.
I have just retrieved it again in working condition, having been at Nissan workshops for two days.
I just cannot rely on it from day to .day
Anybody else had this problem.
Top

Pandjh
Posts: 788
Joined: Sat Feb 04, 2017 11:34 am
Location: South-East England
Qashqai Model: Mk.2 Qashqai Facelift - J11b (2017–2021)

Post by Pandjh »

I've not heard of that issue tbh.
2019 1.3 DiG-T 160 Tekna, black (J11b)
prev 2015 1.2 DiG-T n-tec+, black (J11)
prev 2009 1.5 dCi Acenta, black (J10)
Top
Noddy1875
Posts: 416
Joined: Sun Dec 09, 2018 2:37 pm
Qashqai Model: Mk.2 Qashqai - J11 (2013–2017)

Post by Noddy1875 »

Fails to open in what way ? Unlocking from the fob or by pressing the buttons on the tailgate ?
Pearl Black 65 reg Tekna. 1.5 DCI
Top
Brian6
Posts: 5
Joined: Sat Mar 30, 2019 2:15 pm
Qashqai Model: Mk.2 Qashqai Facelift - J11b (2017–2021)

Post by Brian6 »

It will not open from the fob or the rubber thing under the boot lid. All the other doors open with no problems.
Top
User avatar
calnorth
Posts: 2719
Joined: Mon Feb 11, 2019 2:01 pm
Qashqai Model: Mk.2 Qashqai Facelift - J11b (2017–2021)

Post by calnorth »

That is either a wiring problem or the control system for the doors.

Appears the Nissan dealer is a bit thick. Either find another dealer or complain to Nissan direct.
Mk2 Qashqai Facelift - J11b (2017–and onward)
1.6 Dig-T N-Connecta
Top
Noddy1875
Posts: 416
Joined: Sun Dec 09, 2018 2:37 pm
Qashqai Model: Mk.2 Qashqai - J11 (2013–2017)

Post by Noddy1875 »

I don't mean to patronise, but are you pressing the buttons on the tailgate in the correct order ?
Pearl Black 65 reg Tekna. 1.5 DCI
Top
DaveBerlin
Posts: 8623
Joined: Wed Mar 19, 2014 12:39 pm
Location: Berlin, Germany
Qashqai Model: Mk.2 Qashqai Facelift - J11b (2017–2021)

Post by DaveBerlin »

Brian6, as Noddy asked are you pressing in the correct sequence - see attached Dave 🙂

EC7EC8EB-C1A8-4589-B308-4CDC1DA90537.jpeg

11.19/1.3L/160PS/Tekna+/DCT/PrOPILOT/KAD Gun Metallic/Trunk Lower Finisher/Rear Glass Finisher/Ambient Lighting-LED’s Innen/Entry Guards Illuminated/Sport Pedals/Front Styling Plate/LED No.Plate/Chrome Door Handles/Rear Valance/Giacuzzo Alloys + Falken
Top
Brian6
Posts: 5
Joined: Sat Mar 30, 2019 2:15 pm
Qashqai Model: Mk.2 Qashqai Facelift - J11b (2017–2021)

Post by Brian6 »

I thank you all for your comments.
This is the second QQI have owned and understand how the keyless doors operate.
The dealership has been good but cannot understand why it keeps happening. They are in touch with Nissan.
At the moment it is working correctly, but will it continue, bearing in mind it has failed four times before!
Top
jeroro009
Posts: 1
Joined: Sun Oct 06, 2019 8:30 am
Qashqai Model: Mk.1 Qashqai - J10 (2006–2013)

Post by jeroro009 »

Noddy1875 wrote: ↑Wed Oct 02, 2019 10:31 pm Fails to open in what way ? Unlocking from the fob or by [url]https://www.baloune.com/guide-sante-des-chats/assurance chat[/url] pressing the buttons on the tailgate ?
This is my first time here and I just want to say that I’m very happy to be here and to share my opinion.
Thanks!
Top
User avatar
gloucester
Posts: 5196
Joined: Sun Apr 03, 2016 7:04 am
Location: Gloucestershire, England
Qashqai Model: Mk.2 Qashqai - J11 (2013–2017)

Post by gloucester »

Welcome to this forum
(2015 Nissan Qashqai Tekna DIG-T 1.2 sold 15/6/18) ~ 2018 Suzuki Ignis SZ5 - 2018 Yamaha MT-07 ~ (2024 Volvo EX30 ordered)
Top
Post Reply

Return to “Main QashQai Discussion”