USB not playing audio

Non-Technical Nissan QashQai chat. Mk2
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conrail
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Qashqai Model: Mk.2 Qashqai - J11 (2013–2017)

USB not playing audio

Post by conrail » Fri Jul 10, 2020 9:20 am

Hi Guys, I have a 17 plate Nissan Qashqai 1.6 dCi Tenka 5 door hatchback, lockdown started as I took delivery, put an audio USB key in and it played straight away, no problems until recently I out another USB in to update my POI's, since then my original audio USB wont play, just a message telling me that the aux can play USB's, any ideas please, all help and advice appreciated

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calnorth
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Qashqai Model: Mk.2 Qashqai Facelift - J11b (2017–present)

Re: USB not playing audio

Post by calnorth » Fri Jul 10, 2020 9:38 am

Does the original audio USB stick work on PCs? And I presume its formatted to FAT32
Thankfully unbusy (retired)
Mk2 Qashqai Facelift - J11b (2017–present)
1.6 Dig-T N-Connecta

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conrail
Posts: 61
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Location: Teesside
Qashqai Model: Mk.2 Qashqai - J11 (2013–2017)

Re: USB not playing audio

Post by conrail » Fri Jul 10, 2020 7:05 pm

thank you calnorth, the usb is in fact a 'gogear mp3 player' formatted to fat32, did work straight away when first plugged in, only stopped after I used another usb to imput my POI's, I am currently transfering music onto another fat32 formatted usb to see if that will work, I will keep you informed

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conrail
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Qashqai Model: Mk.2 Qashqai - J11 (2013–2017)

Re: USB not playing audio

Post by conrail » Sun Jul 12, 2020 9:29 am

hi calnorth, sorry about the delay, been playing about with various options, the original 'gogear' usb plays when I switch it on until I get out of the car, ie shopping, get back in switch it back on and get the 'aux can play USB's' message, I will keep persevering, have an hours drive later today, will see if it plays, back at the car after an hours stop so see what happens then

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calnorth
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Qashqai Model: Mk.2 Qashqai Facelift - J11b (2017–present)

Re: USB not playing audio

Post by calnorth » Sun Jul 12, 2020 10:17 am

conrail wrote:
Sun Jul 12, 2020 9:29 am
hi calnorth, sorry about the delay, been playing about with various options, the original 'gogear' usb plays when I switch it on until I get out of the car, ie shopping, get back in switch it back on and get the 'aux can play USB's' message, I will keep persevering, have an hours drive later today, will see if it plays, back at the car after an hours stop so see what happens then
Just to point a finger:
I have found the Nissan Connecta box as regards USB to be somewhat inconsistent using different Mass Storage Devices (USB sticks/devices by different manufacturers). I cannot get any of my Kingston USB sticks to be recognised for instance...3 of them (8GB thru 32GB). Sandisk not a problem at all. All work as FAT32/NTFS or EXT4 USB devices with a PC running Windows 10 or Linux.

There is a distinct difference between a PC and a Nissan Connect box as regards the USB controllers. The immediate thing is that Nissan Connect won't recognise an NTFS formatted device. That puts things behind the curve substantially. It thus comes down to drivers that a PC would auto employ to control any USB device...or a wide range lets say. So it does, but the USB Controller/driver is limited in the Nissan box IMO.

I don't appreciate not being advised in the Car Owners manual about what should be used. The error messages are poor also.
Thankfully unbusy (retired)
Mk2 Qashqai Facelift - J11b (2017–present)
1.6 Dig-T N-Connecta

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gloucester
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Location: Gloucestershire, England
Qashqai Model: Mk.2 Qashqai - J11 (2013–2017)

Re: USB not playing audio

Post by gloucester » Sun Jul 12, 2020 12:02 pm

conrail wrote:
Fri Jul 10, 2020 7:05 pm
thank you calnorth, the usb is in fact a 'gogear mp3 player' formatted to fat32, did work straight away when first plugged in, only stopped after I used another usb to imput my POI's, I am currently transfering music onto another fat32 formatted usb to see if that will work, I will keep you informed
That player appears to be only 4GB or 8GB - might as well use a cheap ordinary USB stick as you're now experimenting with than try and persevere.

Amazon do a 16GB one for £2.99...
(2015 Nissan Qashqai Tekna DIG-T 1.2 sold 15/6/18) ~ 2018 Suzuki Ignis SZ5 - 2018 Yamaha MT-07

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conrail
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Qashqai Model: Mk.2 Qashqai - J11 (2013–2017)

Re: USB not playing audio

Post by conrail » Sun Jul 12, 2020 7:29 pm

thank you calnorth and gloucester for your help and advice

Buffy
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Qashqai Model: Mk.2 Qashqai - J11 (2013–2017)

Re: USB not playing audio

Post by Buffy » Mon Jul 13, 2020 6:47 am

Ive been using 128GB with no problems
2016 Qashqai Acenta Premium 1.2 Petrol
Former BMW Master Technician

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calnorth
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Re: USB not playing audio

Post by calnorth » Mon Jul 13, 2020 7:25 am

Buffy wrote:
Mon Jul 13, 2020 6:47 am
Ive been using 128GB with no problems
what make is it?
Thankfully unbusy (retired)
Mk2 Qashqai Facelift - J11b (2017–present)
1.6 Dig-T N-Connecta

Buffy
Posts: 22
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Re: USB not playing audio

Post by Buffy » Tue Jul 14, 2020 7:23 am

its a ScanDisk
2016 Qashqai Acenta Premium 1.2 Petrol
Former BMW Master Technician

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