Re: Pros and cons of buying new...?
Posted: Fri Jul 31, 2020 10:46 pm
I thought I would update you guys...
Went to buy. Paid in full. That took 5 minutes. All ready to go.
Waiting. Waiting. Waiting. The girl serving me then comes and says there's a problem with the battery - the car isn't starting and they were trying to start the car.
I told her that I had JUST driven yesterday with no problems.
Her manager later said that it was so odd because they had driven the car down from another location the very same morning.
Hmmm... not a good sign. After waiting quite a long time. I then ventured out and found where they were resuscitating the car.
One of the guys was listening to a youtube video for instructions. They were trying to charge the battery from another car.
They were trying to get help from other sources on the phone (guessing mechanics that work for the company).
Lots of waiting... fast forward...
They managed to get it working - they told me that they put in a new battery.
They told me "We had a battery given to us for another car. It turned out to be for a Nissan, so it was no good for us. Now we just thought: hey, why don't we use this battery!!!!!!!?"
The car now starts.
How lucky I am??
I asked the manager if I could have in writing that there was a major problem that they had to sort out and give details.
He said they had made a note on my customer record.
I said: amazing, love you for that - but can I have in writing in an email please.
He said, erm, we can't do that.
I left, telling him that I would send an email to customer service detailing the problem - that was, I would have a record in writing of the problems.
Aside: the car had Mcdonalds rubbish in the glove box. My nephew who was with me complained that this was really poor service. They loudly advertise that all vehicles are sanitised and safe. They told me they would do a valet before taking the car away. When I got the car, I would still see spec on the carpet. Driving home... the central box where the aux socket is had some SUPER sticky gunge at the bottom and smelled of mango.
IMPORTANT: the car was shaking when doing 60-70mph. I wasn't sure if it was the road. I drove down the same road previously with my old car and it didn't have the same problem. Any thoughts?
Got the car home now. I'll test drive with someone more knowledgeable tmrw. But would be greatful to hear back from you guys.
@calnorth Thanks for pointing that out. I changed my original post. I also deleted the image from the image hosting website - but doesn't get deleted! Grrr! I'll find out what went wrong.
Went to buy. Paid in full. That took 5 minutes. All ready to go.
Waiting. Waiting. Waiting. The girl serving me then comes and says there's a problem with the battery - the car isn't starting and they were trying to start the car.
I told her that I had JUST driven yesterday with no problems.
Her manager later said that it was so odd because they had driven the car down from another location the very same morning.
Hmmm... not a good sign. After waiting quite a long time. I then ventured out and found where they were resuscitating the car.
One of the guys was listening to a youtube video for instructions. They were trying to charge the battery from another car.
They were trying to get help from other sources on the phone (guessing mechanics that work for the company).
Lots of waiting... fast forward...
They managed to get it working - they told me that they put in a new battery.
They told me "We had a battery given to us for another car. It turned out to be for a Nissan, so it was no good for us. Now we just thought: hey, why don't we use this battery!!!!!!!?"
The car now starts.
How lucky I am??
I asked the manager if I could have in writing that there was a major problem that they had to sort out and give details.
He said they had made a note on my customer record.
I said: amazing, love you for that - but can I have in writing in an email please.
He said, erm, we can't do that.
I left, telling him that I would send an email to customer service detailing the problem - that was, I would have a record in writing of the problems.
Aside: the car had Mcdonalds rubbish in the glove box. My nephew who was with me complained that this was really poor service. They loudly advertise that all vehicles are sanitised and safe. They told me they would do a valet before taking the car away. When I got the car, I would still see spec on the carpet. Driving home... the central box where the aux socket is had some SUPER sticky gunge at the bottom and smelled of mango.
IMPORTANT: the car was shaking when doing 60-70mph. I wasn't sure if it was the road. I drove down the same road previously with my old car and it didn't have the same problem. Any thoughts?
Got the car home now. I'll test drive with someone more knowledgeable tmrw. But would be greatful to hear back from you guys.
@calnorth Thanks for pointing that out. I changed my original post. I also deleted the image from the image hosting website - but doesn't get deleted! Grrr! I'll find out what went wrong.