Nissan Connect problems

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D.Duck
Posts: 1
Joined: Wed Apr 24, 2019 1:19 pm
Qashqai Model: Mk.2 Qashqai - J11 (2013–2017)

Nissan Connect problems

Post by D.Duck » Wed Apr 24, 2019 1:59 pm

Hi all, I have just joined the forum so this is my first question. I purchased my Qashqai in 2015, I have been happy with it but over the last year the audio drops out and comes back a couple of minuets later, it has been back to the dealer twice for updates but the problem is still happening. The third time I took it back the dealer took it out and sent it to the manufacture for repair, three weeks later it was refitted, it is now 100% worse as now the screen keeps going blank and when it comes back on the text is pink, if you turn the ignition off and back on the unit may or may not work at all, and of cause this also means the satnav does not work, am I the only one with this issue? Your thoughts would be appreciated.


Noddy1875
Posts: 319
Joined: Sun Dec 09, 2018 2:37 pm
Qashqai Model: Mk.2 Qashqai - J11 (2013–2017)

Re: Nissan Connect problems

Post by Noddy1875 » Wed Apr 24, 2019 2:40 pm

Pearl Black 65 reg Tekna


EllisHoneycutt
Posts: 1
Joined: Sat Jun 15, 2019 4:59 pm
Qashqai Model: Still looking for one....

Re: Nissan Connect problems

Post by EllisHoneycutt » Sat Jun 15, 2019 6:04 pm

D.Duck wrote:
Wed Apr 24, 2019 1:59 pm
Hi all, I have just joined the forum so this is my first question. I purchased my Qashqai in 2015, I have been happy with it but over the last year the audio drops out and comes back a couple of minuets later, it has been back to the dealer twice for updates but the problem is still happening. The third time I took it back the dealer took it out and sent it to the manufacture for repair, three weeks later it was refitted, it is now 100% worse as now the screen keeps going blank and when it comes back on the text is pink, if you turn the ignition off and back on the unit may or may not work at all, and of cause this also means the satnav does not work, am I the only one with this issue? Your thoughts would be appreciated.
Hi everyone, I have also just joined the forum. Even I have purchased Qashqai in 2014 and started facing quite similar issues refitted the audio two three times.


User avatar
gloucester
Posts: 1484
Joined: Sun Apr 03, 2016 7:04 am
Location: Gloucestershire, England
Qashqai Model: Mk.2 Qashqai - J11 (2013–2017)

Re: Nissan Connect problems

Post by gloucester » Sat Jun 15, 2019 6:07 pm

Welcome - check out the relevant topics on this forum
(2015 Nissan Qashqai Tekna DIG-T 1.2 sold 15/6/18) ~ 2018 Suzuki Ignis SZ5 - 2018 Yamaha MT-07


JeffreyMcGaha
Posts: 1
Joined: Tue Jul 23, 2019 4:36 pm
Qashqai Model: Mk.2 Qashqai - J11 (2013–2017)

Re: Nissan Connect problems

Post by JeffreyMcGaha » Tue Jul 23, 2019 4:41 pm

D.Duck wrote:
Wed Apr 24, 2019 1:59 pm
Hi all, I have just joined the forum so this is my first question. I purchased my Qashqai in 2015, I have been happy with it but over the last year the audio drops out and comes back a couple of minuets later, it has been back to the dealer twice for updates but the problem is still happening. The third time I took it back the dealer took it out and sent it to the manufacture for repair, three weeks later it was refitted, it is now 100% worse as now the screen keeps going blank and when it comes back on the text is pink, Agoc Travelif you turn the ignition off and back on the unit may or may not work at all, and of cause this also means the satnav does not work, am I the only one with this issue? Your thoughts would be appreciated.
No bro you are not only with this issue. I am also one of those who face this problem. I have also repaired my Qashqai three times and now also I can see the symptoms that it will break up with me. I think this car is not a perfect deal to buy.


AdamWitty
Posts: 1
Joined: Wed Sep 04, 2019 10:50 am
Qashqai Model: Mk.2 Qashqai - J11 (2013–2017)

Re: Nissan Connect problems

Post by AdamWitty » Wed Sep 04, 2019 10:53 am

gloucester wrote:
Sat Jun 15, 2019 6:07 pm
Welcome - check out the relevant topics on this forum
Yeah sure I heard about this forum a lot from my friends.


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calnorth
Posts: 357
Joined: Mon Feb 11, 2019 2:01 pm
Qashqai Model: Mk.2 Qashqai Facelift - J11b (2017–present)

Re: Nissan Connect problems

Post by calnorth » Sun Sep 08, 2019 10:31 am

I think I have to state that my near 2 year old QQ (12k miles) now causes me slight concern as regards the ICE unit. Yesterday the unit failed to boot on engine start and remained with the daft Nissan logo showing. No pressing buttons or gear shifting moved it on. Just an engine shutdown and re-start. I think thats the first time for me and apart from the stupid DAB system (dropouts).

This is the ICE with F16A s/w and 037 h/w and could be the last such configuration before the current newer Android type Infotainment thing.

I won't speculate on this. I'll be going to service in about 2 months so will see what the game is. Or if it happens again I'll be at Nissan direct.
Thankfully unbusy (retired)
Mk2 Qashqai Facelift - J11b (2017–present)
1.6 Dig-T N-Connecta


Sandgrounder
Posts: 235
Joined: Sun May 03, 2015 10:15 pm
Qashqai Model: Mk.2 Qashqai Facelift - J11b (2017–present)

Re: Nissan Connect problems

Post by Sandgrounder » Tue Sep 10, 2019 4:02 pm

My QQ had something similar happen. It just had the Nissan logo appear on the 7" touchscreen for ages. Also, the digital screen in front of the steering wheel remained blank. A few days later, the battery failed and had to be replaced :(

P.S. this was a couple of weeks after its second service :?

calnorth wrote:
Sun Sep 08, 2019 10:31 am
I think I have to state that my near 2 year old QQ (12k miles) now causes me slight concern as regards the ICE unit. Yesterday the unit failed to boot on engine start and remained with the daft Nissan logo showing. No pressing buttons or gear shifting moved it on. Just an engine shutdown and re-start. I think thats the first time for me and apart from the stupid DAB system (dropouts).

This is the ICE with F16A s/w and 037 h/w and could be the last such configuration before the current newer Android type Infotainment thing.

I won't speculate on this. I'll be going to service in about 2 months so will see what the game is. Or if it happens again I'll be at Nissan direct.
Now: Qashqai 1.2 N-Connecta DIG-T 115 J11B ~ Heat Pack ~ LED Pack
Previously: Qashqai 1.2 N-Tec DIG-T 115 J11A (November 2014-September 2017)

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calnorth
Posts: 357
Joined: Mon Feb 11, 2019 2:01 pm
Qashqai Model: Mk.2 Qashqai Facelift - J11b (2017–present)

Re: Nissan Connect problems

Post by calnorth » Wed Sep 11, 2019 6:59 am

Sandgrounder wrote:
Tue Sep 10, 2019 4:02 pm
My QQ had something similar happen. It just had the Nissan logo appear on the 7" touchscreen for ages. Also, the digital screen in front of the steering wheel remained blank. A few days later, the battery failed and had to be replaced :(

P.S. this was a couple of weeks after its second service :?
calnorth wrote:
Sun Sep 08, 2019 10:31 am
I think I have to state that my near 2 year old QQ (12k miles) now causes me slight concern as regards the ICE unit. Yesterday the unit failed to boot on engine start and remained with the daft Nissan logo showing. No pressing buttons or gear shifting moved it on. Just an engine shutdown and re-start. I think thats the first time for me and apart from the stupid DAB system (dropouts).

This is the ICE with F16A s/w and 037 h/w and could be the last such configuration before the current newer Android type Infotainment thing.

I won't speculate on this. I'll be going to service in about 2 months so will see what the game is. Or if it happens again I'll be at Nissan direct.
Thanks for the info...forgot to look at the centre screen. I'll start checking the standing Batt volts before cranking from now.

Cheers
Thankfully unbusy (retired)
Mk2 Qashqai Facelift - J11b (2017–present)
1.6 Dig-T N-Connecta


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