Multi media/radio/satnav issues. 2015 model

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BigPhil
Posts: 2
Joined: Fri Aug 10, 2018 1:13 pm
Qashqai Model: Mk.2 Qashqai - J11 (2013–2017)

Multi media/radio/satnav issues. 2015 model

Post by BigPhil » Fri Aug 10, 2018 1:24 pm

Hi. The whole multi media / radio / satnav has gone on the blink in my 2015 Qashqai, nothing is working properly. It looks like it is trying to reboot itself and is asking for updates etc. Is this a common fault and can it be rectified easily (and cheapishly)The car is five months out of warranty and the dealer wants £117 just for a diagnostic check.
Thanks!!


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Gel
Posts: 2737
Joined: Thu May 22, 2014 12:02 pm
Location: Thames Valley UK
Qashqai Model: Mk.2 Qashqai - J11 (2013–2017)

Re: Multi media/radio/satnav issues. 2015 model

Post by Gel » Fri Aug 10, 2018 2:25 pm

Try disconnecting battery for 5 minutes, then reconnect to see if that sorts. Also check battery connections are tight.
J11A-14 1.5dci Ink Blue Tekna; Chrome Pack, Bonnet Struts, Flaps, Blue Alloygators, SpeedLock,Door & Tailgate Sill guards/Decent horns/ Autoglym Lifeshine /19" Wheels


BigPhil
Posts: 2
Joined: Fri Aug 10, 2018 1:13 pm
Qashqai Model: Mk.2 Qashqai - J11 (2013–2017)

Re: Multi media/radio/satnav issues. 2015 model

Post by BigPhil » Fri Aug 10, 2018 3:49 pm

Gel, thanks for that, just tried it and no difference. The multimedia is still continually closing down/starting up but not playing anything :(


User avatar
Gel
Posts: 2737
Joined: Thu May 22, 2014 12:02 pm
Location: Thames Valley UK
Qashqai Model: Mk.2 Qashqai - J11 (2013–2017)

Re: Multi media/radio/satnav issues. 2015 model

Post by Gel » Fri Aug 10, 2018 7:13 pm

See if another dealer will give you better £deal£.
J11A-14 1.5dci Ink Blue Tekna; Chrome Pack, Bonnet Struts, Flaps, Blue Alloygators, SpeedLock,Door & Tailgate Sill guards/Decent horns/ Autoglym Lifeshine /19" Wheels


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