newbie to the forum and seeking advice on the trim at the bottom of the windscreen

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grahammichael
Posts: 3
Joined: Wed Apr 04, 2018 8:17 am
Qashqai Model: Mk.2 Qashqai - J11 (2013–2017)

newbie to the forum and seeking advice on the trim at the bottom of the windscreen

Post by grahammichael » Sun Sep 02, 2018 2:49 pm

Hi everyone, i have a problem with the trim at the bottom of the windscreen /rear edge of bonnet. It is not fitting tight up against the bottom of the screen in two places. My car is a 2014 model under warrenty and i have had it back to the main dealer three times to try to remedy the problem.First time they restuck the trim but that didnt work, they then have replaced the trim twice more and I have just noticed that the problem has returned again after just one week. They have mentioned about taken photos and sending them to the warrenty company previously,but I just feel Im going around in circles and nobody seems to know how to resolve this issue.The other worrying thing is that my warrenty expires later this month and this problem needs sorting out before then.

Any suggestions or advice would be greatly appreciated.

Regards,
Mike


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Daewar
Posts: 901
Joined: Wed May 25, 2016 6:58 pm

Re: newbie to the forum and seeking advice on the trim at the bottom of the windscreen

Post by Daewar » Sun Sep 02, 2018 3:03 pm

Dont worry about the warranty. They have to honor the fault as you have reported it, even if its months & months after the warranty has expired as the repair has to be of good quality. Thats assuming your in the EU.
grahammichael wrote:
Sun Sep 02, 2018 2:49 pm
Hi everyone, i have a problem with the trim at the bottom of the windscreen /rear edge of bonnet. It is not fitting tight up against the bottom of the screen in two places. My car is a 2014 model under warrenty and i have had it back to the main dealer three times to try to remedy the problem.First time they restuck the trim but that didnt work, they then have replaced the trim twice more and I have just noticed that the problem has returned again after just one week. They have mentioned about taken photos and sending them to the warrenty company previously,but I just feel Im going around in circles and nobody seems to know how to resolve this issue.The other worrying thing is that my warrenty expires later this month and this problem needs sorting out before then.

Any suggestions or advice would be greatly appreciated.

Regards,
Mike
J11A 2016 1.6 dci Tekna, AWD.


DaveBerlin
Posts: 5033
Joined: Wed Mar 19, 2014 12:39 pm
Location: Berlin, Germany
Qashqai Model: Mk.2 Qashqai - J11 (2013–2017)

Re: newbie to the forum and seeking advice on the trim at the bottom of the windscreen

Post by DaveBerlin » Sun Sep 02, 2018 3:05 pm

Mike, just enter in the “Search” Area “Windscreen Trim” you will find several posts on the same subject that might help you - Dave :)
2014/08 1.2L DIG-T QQ Tekna QAB Pearl White (M)/Premium Pack Chrome /Style Pack Chrome/Cross Over Pack Front/Rear Pearl White/Auto-Fold Mirrors Chromed/Shark Fin Antenna/Bonnet Struts/LED's Innen,Footwell,No.Plate/White & Chrome Side Mouldings/Webasto


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