Passenger door lock won’t open from outside!

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obiwal2019
Posts: 5
Joined: Tue May 21, 2019 12:14 pm
Qashqai Model: Mk.2 Qashqai Facelift - J11b (2017–present)

Passenger door lock won’t open from outside!

Post by obiwal2019 » Thu Jan 23, 2020 7:37 pm

Hello!!
Have a 2018 Qashqai and the passenger door won’t unlock either using fob or I key button! Well it does occasionally but most of the time not!
Have tried looking through manual and online but can’t find something I am doing wrong! Any one else experience this? Is it garage check in time??
Any advice appreciated
Thanks :)


DaveBerlin
Posts: 6620
Joined: Wed Mar 19, 2014 12:39 pm
Location: Berlin, Germany
Qashqai Model: Mk.2 Qashqai Facelift - J11b (2017–present)

Re: Passenger door lock won’t open from outside!

Post by DaveBerlin » Thu Jan 23, 2020 8:59 pm

Does this help you ? - Dave 😏

90C532E3-9B79-45D6-8CA2-957A2287935C.jpeg

477A13B9-80D1-4569-8816-B69B8AA7ACB8.jpeg

11.19/1.3L/160PS/Tekna+/DCT/PrOPILOT/KAD Gun Metallic/Trunk Lower Finisher/Rear Glass Finisher/Ambient Lighting-LED’s Innen/Entry Guards Illuminated/Sport Pedals/Front Styling Plate/LED No.Plate/Chrome Door Handles/Rear Valance/Giacuzzo Alloys + Falken


obiwal2019
Posts: 5
Joined: Tue May 21, 2019 12:14 pm
Qashqai Model: Mk.2 Qashqai Facelift - J11b (2017–present)

Re: Passenger door lock won’t open from outside!

Post by obiwal2019 » Fri Jan 24, 2020 9:03 am

Thanks Dave have tried this but still no luck. Weirdly all the other doors open just passenger so either I am doing the button pressing wrong or think it’s faulty!
Will pop up to garage and see if one of the staff can give me a “unlocking car for dummies” session 😂😂😂


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calnorth
Posts: 927
Joined: Mon Feb 11, 2019 2:01 pm
Qashqai Model: Mk.2 Qashqai Facelift - J11b (2017–present)

Re: Passenger door lock won’t open from outside!

Post by calnorth » Fri Jan 24, 2020 9:40 am

That sounds like a faulty door handle system which includes a bit of electronics to communicate with the car security system. Back on warranty I'd say.
Thankfully unbusy (retired)
Mk2 Qashqai Facelift - J11b (2017–present)
1.6 Dig-T N-Connecta


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