New owner

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Sara05
Posts: 3
Joined: Sat Jun 27, 2020 7:27 am
Qashqai Model: Mk.2 Qashqai - J11 (2013–2017)

New owner

Post by Sara05 » Sat Jun 27, 2020 8:57 am

*desperate for help*
Hi, I got our 2016 QashQai last April and so far it’s just the worst 😣 but what’s making it unbearable is the fact that the connection between car and phone keeps randomly changing! I just wondered if anyone could help me please? I just want to be able to play podcasts through the car but it just won’t work sometime and other time it might work for a few minutes then cut out! I use the USB port in the centre panel. If I disconnect the nissanconnect app, it will only play via Bluetooth but it won’t if I plug my phone in so I can’t charge it or if I have nc connected then it will only play if plugged in but only sometime 🤯🤯🤯 oh please help me somebody 🙏🏼🙏🏼🙏🏼 Thank you 😊

User avatar
calnorth
Posts: 1323
Joined: Mon Feb 11, 2019 2:01 pm
Qashqai Model: Mk.2 Qashqai Facelift - J11b (2017–present)

Re: New owner

Post by calnorth » Sat Jun 27, 2020 9:07 am

Overall the Nissan Connect box for media is pretty poor. CD/USB Dongle/Aux and Bluetooth Phone calls only.

2016 car...mines 2017 and that Nissan Connect App doesn't work. Nissan have abandoned it...no support.

Are you downloading podcasts to the phone..or attempting to listen live from the phone and expecting it over the car hifi?

I've never tried connecting a phone as a media device over USB because of the Nissan App problem.
Thankfully unbusy (retired)
Mk2 Qashqai Facelift - J11b (2017–present)
1.6 Dig-T N-Connecta

Sara05
Posts: 3
Joined: Sat Jun 27, 2020 7:27 am
Qashqai Model: Mk.2 Qashqai - J11 (2013–2017)

Re: New owner

Post by Sara05 » Sat Jun 27, 2020 4:26 pm

They are just on my podcast app, it’s never worked consistently though and yes I agree the whole thing is rubbish 😒 totally regret choosing this car and the fact I can’t listen to what I want either is going to make the next 3 years incredibly long 😡

User avatar
MikeGC
Posts: 543
Joined: Tue Feb 07, 2017 11:50 am
Location: Stockport
Qashqai Model: Mk.2 Qashqai Facelift - J11b (2017–present)

Re: New owner

Post by MikeGC » Sat Jun 27, 2020 4:50 pm

Try starting the car.
Unlock your phone.
Plug into USB.

Long winded and boring but if that gets you a good connection then it’s worth the effort.

Secondly, when you go for a service (I guess you must be due as you are just over 12 months - assuming "last April" was 2019) insist that they double check your software and firmware versions and ensure they are up to date.
Ensure your phone is on the latest version of its operating system.
July 2019 Qashqai 1.3DIG-T 160 DCT Tekna in Vivid Blue
previous March 2017 Qashqai 1.5dci n-connecta in Gun Metal Grey
previous September 2014 Juke 1.5dci n-connecta in Gun Metal Grey

Sara05
Posts: 3
Joined: Sat Jun 27, 2020 7:27 am
Qashqai Model: Mk.2 Qashqai - J11 (2013–2017)

Re: New owner

Post by Sara05 » Mon Jul 06, 2020 2:41 pm

Yep, I do that as sometimes it works, sometimes it doesn’t 🤦🏼‍♀️ It does need booking for a service so I will get them to check that thank you. Can’t wait for this lease to be over 😡

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