Nissan upping game_Cust Satisfaction

[Gel]

"At Nissan we're going to be killing customer satisfaction," Fred Diaz, Nissan senior vice president of U.S. sales & marketing and operations Some UK dealers & Nissan Cust Service done good job of killing it already from posts here!!Let's hope some of their tardy UK dealers get the message re customer complaints this side of pond:-http://www.autonews.com/article/2014080 ... n-feedback

[F1 Bob]

You can take the horse to water but ........................ !!!

[Stevethegreatgolfer]

The impression I get from various posts is that most of the time it is Nissan CS who are the weal link, not the dealers. Always ironic to read that the big manufacturer are quick to look at the failings of their retailers, rather than where the problem actually lies.