Had major service this week, and told them I'd wait around in local/ adjacent retail park.
Was told to come back after 90 minutes, which I did.
Another 85 minutes before my car appeared for me to drive off
Mooching around showroom I was quite taken with X Trail I must admit
However, very disappointed that the policy (at least in this chain) was to have absolutely zero
brochures available in public area; no doubt only issued after a session with a salesperson.