Help!! System Fault

General Information Forum for the J11 QashQai. (Formerly Order Forum)
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calnorth
Posts: 2719
Joined: Mon Feb 11, 2019 2:01 pm
Qashqai Model: Mk.2 Qashqai Facelift - J11b (2017–2021)

Post by calnorth »

kimcrazy wrote: Sat Sep 04, 2021 8:19 pm Update. Got car back 2 days ago, broken wire that was chaffing on gearbox.
12 days they had my car and in that time worked on it for a total of 3 hours!
Customer service shocking, I had to keep calling garage as had no updates….but mind you there was no updates because they didn’t start working on it till the day I asked to speak with the service manager
That seems to fit what an ex mechanic told you earlier? The diagnostic results from their test tool (CONSULT) generally list a wiring fault "after identifying" a specific possible item/system fault. That is logical but would take a fair bit of work tracing paths through the wiring.
Mk2 Qashqai Facelift - J11b (2017–and onward)
1.6 Dig-T N-Connecta

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