satnav card

Reviews / Comments about the 2014 QashQai
Hackney
Posts: 50
Joined: Thu Jul 28, 2016 7:47 am
Location: Yass Valley,N.S.W. Australia

Post by Hackney »

johnels79 wrote: Wed Jul 12, 2017 5:48 pm This was my reply from Nissan.

Dear Mr Els,

Many thanks for contacting Nissan Customer Services about your Nissan Qashqai.

With regards to your enquiry about the vehicles GPS navigational system, I have investigated your query and I can confirm the following information:

Nissan is giving free map updates to vehicles that have their registration date from 1st of may 2016 till present. I checked your vehicle profile and your vehicle does not fall within the vehicle range for free map updates .

I have provided a link below to their website that will enable you to check this update as soon as it becomes available or alternatively, they can be purchased at your local Nissan dealership.

http://nissan.navigation.com/en_GB/NissanEMEA/EUR
I hope this information answers your questions, however if you have any further requests, do not hesitate to contact us using the information provided below.
Yours Sincerely,

Martina

Customer Services
Nissan Motor (GB) Limited

Opening Hours Mon-Fri: 08:00 to 20:00, Sat: 08:00 to 14:00
Telephone: 03301 231231
E-mail: gb@nissan-services.eu
Web: www.nissan.co.uk



If you do not wish to receive any further information from us about products and services or if you would like us to provide details about the information which we hold about you, please write to us at: The Database Controller, Nissan Motor (GB) Limited, The Rivers Office Park, Denham Way, Rickmansworth, WD3 9YS. Nissan Motor (GB) Limited is authorised and regulated by the Financial Services Authority.
Same thing here in Australia.All models with compliance plates Jan 2016 onwards."Worldwide" thing I wonder on all their vehicles?Cheers:):)🚗🚗
Living the dream!

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Gel
Posts: 3265
Joined: Thu May 22, 2014 12:02 pm
Location: Thames Valley UK
Qashqai Model: Mk.2 Qashqai - J11 (2013–2017)

Post by Gel »

From an earlier post:
If you look at the card in a PC you can see it... 7th Sep 2016 on the latest one..

sd2-GENJ_EU_D.A v1
Worm: sd2-GENJ_EU_D.A v1
DT-Title: EUR
Project-Bez: Nissan LCN2KAI EUR(D)
Project-Info: data carrier with 2016.Q1
Boot-Reg.: ni2k_eur ni2k_nar ni2k_chn ni2k_aus
Default-Sprache: [z b_ 16 m] (britisch/metrisch)
Sprachen: nissan.brt.english dutch greek french german finnish italian danish polish norwegian portuguese russian spanish slovak turkish hungarian swedish czech

SignPost-Data: ---
Nav-Data (knit): Link/Link_N16I13M10T10/nav2-Suzuki-SLN_NT_EUR_2016.1_L7/v1
Map-Data (knit): Link/Link_N16I13M10T10/map2-LCN2KAI_NT_EUR_2016.1_MK10/v3
WorldMap (knit): Link/Link_N16I13M10T10/map2-LCN2KAI_NT_EUR_2016.1_MK10/v3
C-Date: 07.09.16 (12)
2014-19 J11A-14 1.5dci Ink Blue Tekna owner; now departed for a Mazda CX-5 GT Sport Nav, 2.0L Petrol :D
Monkeywba
Posts: 145
Joined: Sat Sep 20, 2014 9:27 pm

Post by Monkeywba »

After seeing this post I contacted Nissan customer services and this was my response:-

Thank you for contacting Nissan customer services regarding the SD card for your Nissan Qashqai.

With regards to your enquiry about your vehicle’s GPS navigational system I have investigated your query and we are happy to inform you that we are sending you a new updated SD card as ‘signed for’ delivery today; we estimate that it will arrive within about 15 says. As this delivery is already in the process of being shipped, no modifications can be made after this date.

Mine is a July 2014. Received my new sd card on Thursday!
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Hound
Posts: 1163
Joined: Tue May 19, 2015 12:37 am
Location: Deeside
Qashqai Model: Still looking for one....

Post by Hound »

I received my "updated" SD card today. Rhys from Nissan, who seems to think I have a Nissan Juke, has sent me the LCN2K-EV1GW card, which is the same 19-05-2015 card (sd2-GENJ_EU_B.A v11, 25920 4KJ0A) as I already have in the July 2015 Qashqai, and is two years out of date. So back to square one. :(
Used to have 2015 1.6dCi 130 Xtronic N-tec+ in Gun Metallic
nitromax
Posts: 50
Joined: Tue Mar 03, 2015 4:45 pm

Post by nitromax »

Hi Guys

thanks for the information regarding the free map updates.

got this email back from Nissan.

"Many thanks for your email and for contacting Nissan Customer Services.

In order for us to determine if you are eligible for a free map update, please provide the mileage of your Nissan Qashqai?

If you have any further enquiries, please do not hesitate to contact us using the details provide below. "


let see if I get the card.
December 2022 = J12 1.5 Tekna e-power, Gun Metal Grey, Thinkware F800 Pro, Cellink Pro.

April 2017 = J11 1.2 N-Tec + DIG-T CVT 2016, Gun Metal Grey;
January 2015 = J10 1.6 Tekna DCI, Gun Metal Grey.
chrisw99
Posts: 540
Joined: Mon Jul 11, 2016 10:42 am

Post by chrisw99 »

Hound wrote: Mon Jul 24, 2017 3:19 pm I received my "updated" SD card today. Rhys from Nissan, who seems to think I have a Nissan Juke, has sent me the LCN2K-EV1GW card, which is the same 19-05-2015 card (sd2-GENJ_EU_B.A v11, 25920 4KJ0A) as I already have in the July 2015 Qashqai, and is two years out of date. So back to square one. :(
Well you can at least flog it on ebay and will still get 20-30 quid from it
Oct 2014 N-tec+, 1.2 dig-T
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Red Rooster
Posts: 103
Joined: Thu Aug 25, 2016 10:05 pm
Qashqai Model: Mk.3 Qashqai - J12 (2021+) New Model

Post by Red Rooster »

I also had a mail back from Nissan

Thank you for contacting Nissan Customer Services regarding Map Updates for your Nissan Qashqai.

Your vehicle is covered by Complimentary Map Updates for the first 3 years following registration.

We have added your details to our waiting list and as soon as stock is available an updated SD card will be sent to you.

Going forward, all Nissan dealerships will provide the latest SD card available free of charge upon annual servicing.

If you have any other questions or comments, please do not hesitate to contact us using the details provided below.

Yours sincerely,

Raven

Customer Services
Nissan Motor (GB) Limited
Opening Hours Mon-Fri: 08:00 to 20:00, Sat: 08:00 to 14:00
Telephone: 0330 123 1231
E-mail: gb@nissan-services.eu
Web: www.nissan.co.uk
58 plate 2.0 l petrol Acenta
2016 1.6 DIG-T Ink Blue
2019 1.3 DiG-T 160 Tekna, Ink Blue
2024 1.3 DIG-T 160 MHEV Tekna with bose and led fog lights.Mag blue Black roof.
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Gel
Posts: 3265
Joined: Thu May 22, 2014 12:02 pm
Location: Thames Valley UK
Qashqai Model: Mk.2 Qashqai - J11 (2013–2017)

Post by Gel »

Wonder why they're asking about vehicle mileage?
2014-19 J11A-14 1.5dci Ink Blue Tekna owner; now departed for a Mazda CX-5 GT Sport Nav, 2.0L Petrol :D
nitromax
Posts: 50
Joined: Tue Mar 03, 2015 4:45 pm

Post by nitromax »

Gel wrote: Wed Jul 26, 2017 8:33 pm Wonder why they're asking about vehicle mileage?
this is the reply i got after sending them the mileage.

"Thank you for your reply and for providing this information.

I have created a case regarding your Nissan Qashqai. It has been escalated to the right department in order for us to verify if you qualify for a free map update.

Please find below your case ID for your reference:

Case ID: 1-***********

If you have any further requests or questions please do not hesitate to contact us.

Yours sincerely,

James

Customer Services
Nissan Motor (GB) Limited

Opening Hours Mon-Fri: 08:00 to 20:00, Sat: 08:00 to 14:00
Telephone: 03301 231231
E-mail: gb@nissan-services.eu
Web: www.nissan.co.uk"


did not get a standard email like the rest. it might be interesting to see what members send in their email message so others can use a template to email Nissan.

I send them

Vehicle reg,
date of purchase
dealer name & location
vin number
map information from sd card.

hope this helps others.
December 2022 = J12 1.5 Tekna e-power, Gun Metal Grey, Thinkware F800 Pro, Cellink Pro.

April 2017 = J11 1.2 N-Tec + DIG-T CVT 2016, Gun Metal Grey;
January 2015 = J10 1.6 Tekna DCI, Gun Metal Grey.
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Red Rooster
Posts: 103
Joined: Thu Aug 25, 2016 10:05 pm
Qashqai Model: Mk.3 Qashqai - J12 (2021+) New Model

Post by Red Rooster »

When I sent mine I just sent veh reg and when bought. They emailed back asking for my home and mobile number and that was it.
58 plate 2.0 l petrol Acenta
2016 1.6 DIG-T Ink Blue
2019 1.3 DiG-T 160 Tekna, Ink Blue
2024 1.3 DIG-T 160 MHEV Tekna with bose and led fog lights.Mag blue Black roof.
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