audio system shutdown

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johnemmo
Posts: 2
Joined: Fri Aug 18, 2017 5:48 pm
Qashqai Model: Mk.2 Qashqai - J11 (2013–2017)

Post by johnemmo »

Qashqai 1.5 DCI Acenta 2014.

The Audio system on my Qashqai shuts down for about 20 seconds randomly.I first thought it was loosing the signal for the radio.but it also occurs when playing CD`S and music from a memory stick. With a cd playing it actually stops ( the track time freezes ) and suddenly restart from where it stopped.
The Sat Nav system does not appear to be affected.as far as I am aware.
Has anyone else had a similar problem and if so what is the solution.
As is often the case the Warranty expired 2 months ago !!

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MikeGC
Posts: 1852
Joined: Tue Feb 07, 2017 11:50 am
Location: Stockport
Qashqai Model: Mk.3 Qashqai - J12 (2021+) New Model

Post by MikeGC »

I had this "fault" with my 2014 Juke.
An hour at the dealer whilst they downloaded a software patch. Worked faultlessly up until I sold the car.
If you had the car serviced at a Nissan dealer, you should have had the patch already.
March '22 - J12 1.3DIG-T 160 CVT Tekna+ with all wheel drive - Pearl Black
July '19 - J11B 1.3DIG-T 160 DCT Tekna - Vivid Blue
March '17 - Qashqai J11A 1.5dci n-connecta - gunmetal
September '14 - Juke 1.5dci gunmetal ascenta premium (red accent packs)
johnemmo
Posts: 2
Joined: Fri Aug 18, 2017 5:48 pm
Qashqai Model: Mk.2 Qashqai - J11 (2013–2017)

Post by johnemmo »

Thanks for your reply.
I have had my Qashqai serviced at a Nissan dealership.
I will call them in the morning and see what they have to say :)
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