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First service due

Posted: Wed Jan 30, 2019 8:08 pm
by Den123
Hi all my first service is due end feb. Do I take it before end of feb. Or on the day it was first registered. Thanks all

Re: First service due

Posted: Wed Jan 30, 2019 8:35 pm
by MikeGC
My dealer got in touch to book an appointment but if you haven’t heard you could give them a call

Re: First service due

Posted: Wed Jan 30, 2019 9:21 pm
by Geordieman
I had my QQ in for its first service just before when it was due at the end of December. It was £199 and they wanted £12 for picking it up and returning it, a total of 8 miles, but I got them to waive it when I told them I might go elsewhere. I took photos all around the car inside and out the day before and marked the filters with black marker pen so I could check if they had been replaced. Also photographed the mileage readout. I also checked the oil level and wiped it on paper to show it was dirty and photographed that too. When I got the car back I thought they hadn't changed the engine air filter but made enquiries and found that the filter they referred to in the itemised bill was in fact the air conditioning cabin filter which had been replaced. The engine air filter doesn't get replaced at 12 months yet it is dirty. Why do I not trust them? Well many years ago I was charged for a set of spark plugs which should have been changed at that service but were not actually changed.

Re: First service due

Posted: Wed Jan 30, 2019 9:47 pm
by trout
Geordieman wrote:
Wed Jan 30, 2019 9:21 pm
I had my QQ in for its first service just before when it was due at the end of December. It was £199 and they wanted £12 for picking it up and returning it, a total of 8 miles, but I got them to waive it when I told them I might go elsewhere. I took photos all around the car inside and out the day before and marked the filters with black marker pen so I could check if they had been replaced. Also photographed the mileage readout. I also checked the oil level and wiped it on paper to show it was dirty and photographed that too. When I got the car back I thought they hadn't changed the engine air filter but made enquiries and found that the filter they referred to in the itemised bill was in fact the air conditioning cabin filter which had been replaced. The engine air filter doesn't get replaced at 12 months yet it is dirty. Why do I not trust them? Well many years ago I was charged for a set of spark plugs which should have been changed at that service but were not actually changed.
Not easy to mark the oil filter and sump plug though is it?
I trust no one these days.
S.

Re: First service due

Posted: Thu Jan 31, 2019 6:09 am
by Den123
Thank you

Re: First service due

Posted: Fri Feb 01, 2019 5:32 pm
by Daewar
Geordieman, Gents

One little thing I will be doing for my QQ's next service is requesting the internal/pollen filter be replaced with an "activated charcoal" item as is a lot better. I may even have to purchase it myself if I get pushback from the dealer.

https://www.pgfilters.com/blog/what-adv ... in-filter/
Geordieman wrote:
Wed Jan 30, 2019 9:21 pm
I had my QQ in for its first service just before when it was due at the end of December. It was £199 and they wanted £12 for picking it up and returning it, a total of 8 miles, but I got them to waive it when I told them I might go elsewhere. I took photos all around the car inside and out the day before and marked the filters with black marker pen so I could check if they had been replaced. Also photographed the mileage readout. I also checked the oil level and wiped it on paper to show it was dirty and photographed that too. When I got the car back I thought they hadn't changed the engine air filter but made enquiries and found that the filter they referred to in the itemised bill was in fact the air conditioning cabin filter which had been replaced. The engine air filter doesn't get replaced at 12 months yet it is dirty. Why do I not trust them? Well many years ago I was charged for a set of spark plugs which should have been changed at that service but were not actually changed.

Re: First service due

Posted: Fri Feb 01, 2019 6:26 pm
by DaveBerlin
Daewar, as you have mentioned the Charcoal Internal Filter this might be worth a read if not already seen. I went back to our Dealer and had ours changed a few days after the Last Service, if you read the information there are pluses regarding pollution especially if you have family with health problems - IMHO a good idea Dave :D
Go for it ! 👍

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