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Re: Tekna Wheels - "White Worms"

Posted: Fri Nov 24, 2017 10:34 am
by DaveBerlin
Peter, just a question did you ever contact NCS with your Wheel complaint ?, because if you did by phone or with an email, photos and the returned NCS No. You could wave this in the Dealers face - Dave :)

Re: Tekna Wheels - "White Worms"

Posted: Fri Nov 24, 2017 12:01 pm
by GrahamB
Sounds like Peter contacted them direct. No need to wave anything in dealers face as it is the dealer who will photograph the wheels and send them to Nissan for approval to replace under warranty.

Re: Tekna Wheels - "White Worms"

Posted: Fri Nov 24, 2017 12:14 pm
by Gel
Yes as my front 2 were; dealer said Nissan had authorised under "local approval". I interpret that to mean that they (dealership) is authorised to make the swap, and photos submitted later on in process.

Re: Tekna Wheels - "White Worms"

Posted: Fri Nov 24, 2017 12:52 pm
by GrahamB
Things have probably moved on a bit since I had mine changed. Looks like it is a very common theme with these wheels.

Re: Tekna Wheels - "White Worms"

Posted: Fri Nov 24, 2017 1:09 pm
by peter212693
Glad I posted this as it gives me some ammo to use as it does seem quite common.

I emailed NCU direct and they basically said they dont cover wear and tear and to speak with the dealer direct and they might be able to put a claim in.

Re: Tekna Wheels - "White Worms"

Posted: Fri Nov 24, 2017 1:17 pm
by Charlie Miller
I also have this white worm on a couple of wheels. I haven't spoken to Nissan or the dealer yet as I have alloygators and am wondering if having them would go against any potential claim?
If I were to remove the alloygators would there be any sign of them having been fitted?

Re: Tekna Wheels - "White Worms"

Posted: Fri Nov 24, 2017 1:54 pm
by DaveBerlin
Charlie, you might be up against a Brickwall on your Problem. This has been mentioned before and many members have Alloygators and many without. When you start digging into the small print on the website you will find the attached. When removing the Alloygators this is when you will see the problems - I hope you have luck Dave ;)

AE2A8489-1F7D-428F-A806-5FC458D5B922.jpeg


Re: Tekna Wheels - "White Worms"

Posted: Fri Nov 24, 2017 5:25 pm
by switchback
You will see where the Alloygators were fitted as they leave a scuffed mark where the grit grinds away at the lacquer. If your white worm has originated from elsewhere you may have a case with Nissan.

Re: Tekna Wheels - "White Worms"

Posted: Fri Nov 24, 2017 8:19 pm
by Gel
The pics my dealer took were with my Alloygators and they refitted on new replacement rims- no problems.

Re: Tekna Wheels - "White Worms"

Posted: Sat Nov 25, 2017 4:03 pm
by Charlie Miller
Thank you all very much for you're replies. I will speak with my dealer in due course and let you know the outcome.