Are Nissan being anti-competitive?
Posted: Sat Jul 15, 2017 10:19 am
During a recent service at my local Nissan Dealer I was advised that my rear pads are 80-85% worn and the discs are pitted.
My vehicle (’14 Qashqai Tekna fitted with Electronic Parking Brake) is now out of warranty so I purchased a set of Mintex Discs and Pads. I contacted a local independent garage to arrange to have these fitted. When I took the vehicle to have the work done it was discovered that although they have the diagnostic tester to wind back the callipers they don’t have the relevant software from Nissan.
Further enquiries lead me to believe that Nissan have not released the software. This means that if the rear pads and/or discs require replacement and the vehicle has an Electronic Parking Brake, then as things stand this work can only be undertaken by a Nissan Dealer.
What I want to know is Nissan being anti-competitive by not releasing software to enable independent garages to rewind the rear EPB. The warranty for lots of members with ’14 models is now coming to an end so is it fair that if any work is needed to be undertaken on the EPB it can only be undertaken by a Nissan dealer?
Why should we be forced to use a Main Dealership? I would like to know members feelings about this and I would also like suggestions on how I could proceed to make a case against Nissan.
Of course, I would be more than interested to know if any member knows of an independent that actually has the relevant software.
My vehicle (’14 Qashqai Tekna fitted with Electronic Parking Brake) is now out of warranty so I purchased a set of Mintex Discs and Pads. I contacted a local independent garage to arrange to have these fitted. When I took the vehicle to have the work done it was discovered that although they have the diagnostic tester to wind back the callipers they don’t have the relevant software from Nissan.
Further enquiries lead me to believe that Nissan have not released the software. This means that if the rear pads and/or discs require replacement and the vehicle has an Electronic Parking Brake, then as things stand this work can only be undertaken by a Nissan Dealer.
What I want to know is Nissan being anti-competitive by not releasing software to enable independent garages to rewind the rear EPB. The warranty for lots of members with ’14 models is now coming to an end so is it fair that if any work is needed to be undertaken on the EPB it can only be undertaken by a Nissan dealer?
Why should we be forced to use a Main Dealership? I would like to know members feelings about this and I would also like suggestions on how I could proceed to make a case against Nissan.
Of course, I would be more than interested to know if any member knows of an independent that actually has the relevant software.