Wire worm tekna alloys warranty claim

Forum for wheels, tyres, suspension, chassis, brakes
scimitargtc
Posts: 135
Joined: Sat Nov 05, 2016 1:01 pm

Post by scimitargtc »

Had my 2016 xtronic serviced by main dealer 3+weeks ago raised issue of alloys faults and dealer agreed to submit a warranty claim. As they were procrastinating with finding service paperwork they said they’d post them out. Nothing received as of Tuesday this week so chase that and the claim. Will post the paperwork out sir, thanks and was received yesterday. Appears no claim had ever been submitted so started all over again. Asked to call them today if they had not called me which is what I’m just about to do so no going issue oh and the engine management warning light came on on Monday. as dealer is 30 miles away read it myself po136, reset and so far no recurrence
2016 1.6 xtronic tekna diesel 130 bhp
1998 4.6 v8 Range Rover petrol auto 225 bhp
2019 Skoda Citigo 1.0 sel green tech 5 dr 75 bhp
2009 Vauxhall Astra Twintop 1.8 petrol sport 2 door 138bhp

scimitargtc
Posts: 135
Joined: Sat Nov 05, 2016 1:01 pm

Post by scimitargtc »

Ok so dealer has called. Photos THEY took and sent to nuk ain’t good enough and as I’m 30 miles away coulyi do their job for them and take some more🤬ok will do but the saga drags on
2016 1.6 xtronic tekna diesel 130 bhp
1998 4.6 v8 Range Rover petrol auto 225 bhp
2019 Skoda Citigo 1.0 sel green tech 5 dr 75 bhp
2009 Vauxhall Astra Twintop 1.8 petrol sport 2 door 138bhp
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gloucester
Posts: 5173
Joined: Sun Apr 03, 2016 7:04 am
Location: Gloucestershire, England
Qashqai Model: Mk.2 Qashqai - J11 (2013–2017)

Post by gloucester »

Took me over a year to get a faulty alloy replaced...
(2015 Nissan Qashqai Tekna DIG-T 1.2 sold 15/6/18) ~ 2018 Suzuki Ignis SZ5 - 2018 Yamaha MT-07 ~ (2024 Volvo EX30 ordered)
Den123
Posts: 289
Joined: Mon Apr 23, 2018 1:00 pm
Qashqai Model: Mk.2 Qashqai Facelift - J11b (2017–2021)

Post by Den123 »

Name the dealer mate
scimitargtc
Posts: 135
Joined: Sat Nov 05, 2016 1:01 pm

Post by scimitargtc »

Lookers LEEDS failed to submit the claim 3 weeks ago and now nuk say their submitted photos are insufficient quality so as I am 30 miles away would I take photos for them 👺 done that await more procrastination
2016 1.6 xtronic tekna diesel 130 bhp
1998 4.6 v8 Range Rover petrol auto 225 bhp
2019 Skoda Citigo 1.0 sel green tech 5 dr 75 bhp
2009 Vauxhall Astra Twintop 1.8 petrol sport 2 door 138bhp
scimitargtc
Posts: 135
Joined: Sat Nov 05, 2016 1:01 pm

Post by scimitargtc »

And now the engine management warning lamp has come back on
2016 1.6 xtronic tekna diesel 130 bhp
1998 4.6 v8 Range Rover petrol auto 225 bhp
2019 Skoda Citigo 1.0 sel green tech 5 dr 75 bhp
2009 Vauxhall Astra Twintop 1.8 petrol sport 2 door 138bhp
scimitargtc
Posts: 135
Joined: Sat Nov 05, 2016 1:01 pm

Post by scimitargtc »

Well a positive update thus far.. duff 02sensor replaced under warranty AND NUK have agreed to replace all affected wheels next week
2016 1.6 xtronic tekna diesel 130 bhp
1998 4.6 v8 Range Rover petrol auto 225 bhp
2019 Skoda Citigo 1.0 sel green tech 5 dr 75 bhp
2009 Vauxhall Astra Twintop 1.8 petrol sport 2 door 138bhp
DaveBerlin
Posts: 8623
Joined: Wed Mar 19, 2014 12:39 pm
Location: Berlin, Germany
Qashqai Model: Mk.2 Qashqai Facelift - J11b (2017–2021)

Post by DaveBerlin »

Scimitargtc, in the end a Positive result let’s hope it works out for you - Dave :)
11.19/1.3L/160PS/Tekna+/DCT/PrOPILOT/KAD Gun Metallic/Trunk Lower Finisher/Rear Glass Finisher/Ambient Lighting-LED’s Innen/Entry Guards Illuminated/Sport Pedals/Front Styling Plate/LED No.Plate/Chrome Door Handles/Rear Valance/Giacuzzo Alloys + Falken
scimitargtc
Posts: 135
Joined: Sat Nov 05, 2016 1:01 pm

Post by scimitargtc »

Call from lookers wheels have arrived going in Monday through swap them over. Going to ask if I can keep 1 and use it as a spare on the basis if you don’t ask you don’t get
2016 1.6 xtronic tekna diesel 130 bhp
1998 4.6 v8 Range Rover petrol auto 225 bhp
2019 Skoda Citigo 1.0 sel green tech 5 dr 75 bhp
2009 Vauxhall Astra Twintop 1.8 petrol sport 2 door 138bhp
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Gel
Posts: 3265
Joined: Thu May 22, 2014 12:02 pm
Location: Thames Valley UK
Qashqai Model: Mk.2 Qashqai - J11 (2013–2017)

Post by Gel »

Nissan insist on all replaced warranty items returned to them; presumably they then claim on their suppliers.
2014-19 J11A-14 1.5dci Ink Blue Tekna owner; now departed for a Mazda CX-5 GT Sport Nav, 2.0L Petrol :D
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