I have a Connect 3 on a new 67 plate Tekna and the Bluetooth is jammed off. No matter how you try to reset or do anything it won't switch to the on position. Therefore I can't use my phone at all.
Any ideas please?
Bluetooth won't switch on
- Gel
- Posts: 3265
- Joined: Thu May 22, 2014 12:02 pm
- Location: Thames Valley UK
- Qashqai Model: Mk.2 Qashqai - J11 (2013–2017)
If you can't activate after following Connect Manual it'll need dealer visit.
2014-19 J11A-14 1.5dci Ink Blue Tekna owner; now departed for a Mazda CX-5 GT Sport Nav, 2.0L Petrol
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- Joined: Tue Mar 06, 2018 10:54 pm
- Location: Northampton
- Qashqai Model: Mk.2 Qashqai - J11 (2013–2017)
I had this problem few weeks back. I had turned it off and when I tried to turn it back on tapping the on button wouldn't do a thing. I tried reset, factory defaults, engine off and on, nothing worked. I then held the left button in (volume) I think it was and screen went off. Turned it back on and bluetooth worked again.
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Sent from my SM-G965F using Tapatalk
QQ J11 1.6 dCi Xtronic CVT - Tekna - Solid Red
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- Joined: Tue Sep 18, 2018 12:13 pm
- Qashqai Model: Mk.2 Qashqai Facelift - J11b (2017–2021)
Hi to all. I have same problem. I try several phones and none of them don't see Navi connecy. It worked perfectly for some times and it just stops. I tried everything, factory reset, turn it off and on, turn car off and on, turn complete system on and off, but nothing happened. My phones don't see it anymore. Any suggestions?
Thank you
Thank you
Nissan Qashqai, 1.2 dig-t, Tekna+
- Gel
- Posts: 3265
- Joined: Thu May 22, 2014 12:02 pm
- Location: Thames Valley UK
- Qashqai Model: Mk.2 Qashqai - J11 (2013–2017)
A battery disconnection for 5 minutes may reset.
However, don't do unless you have your radio code handy.
However, don't do unless you have your radio code handy.
2014-19 J11A-14 1.5dci Ink Blue Tekna owner; now departed for a Mazda CX-5 GT Sport Nav, 2.0L Petrol
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- Posts: 76
- Joined: Wed Aug 24, 2016 7:16 pm
- Location: North West England
- Qashqai Model: Mk.2 Qashqai Facelift - J11b (2017–2021)
Don't worry Luka, you don't need a radio code for your car. Have you tried the volume button solution described? Is your problem the same as the OP i.e. not possible to turn Bluetooth on or is your problem different?
Current: 2020 1.3 DIG-T QQ NTEC - Manual J11b - Magnetic Red - delivered 10.20.
Previous: 2018 1.2 DIG-T QQ N-Connecta - Manual J11b - Magnetic Red - delivered 09.18.
Previous: 2016 1.2 DIG-T QQ N-Connecta - Manual J11a - Flame Red - delivered 04.16.
Previous: 2018 1.2 DIG-T QQ N-Connecta - Manual J11b - Magnetic Red - delivered 09.18.
Previous: 2016 1.2 DIG-T QQ N-Connecta - Manual J11a - Flame Red - delivered 04.16.
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- Posts: 31
- Joined: Tue Sep 18, 2018 12:13 pm
- Qashqai Model: Mk.2 Qashqai Facelift - J11b (2017–2021)
I can turn on bluetooth, and turn it off. I was also turn it on and off on volume button. I done factory settings also, but when try to find nissan connect on bluetooth on my phone it don't see it. I try several phones. It worked without any problems until few days ago. I just didn't try battery disconnection.redqashqai wrote: ↑Mon Oct 22, 2018 9:45 pmDon't worry Luka, you don't need a radio code for your car. Have you tried the volume button solution described? Is your problem the same as the OP i.e. not possible to turn Bluetooth on or is your problem different?
Nissan Qashqai, 1.2 dig-t, Tekna+
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- Posts: 76
- Joined: Wed Aug 24, 2016 7:16 pm
- Location: North West England
- Qashqai Model: Mk.2 Qashqai Facelift - J11b (2017–2021)
You could try unpairing phones from connect unit and unpairing connect unit from phones and starting afresh. Otherwise I would ask the dealer.
Current: 2020 1.3 DIG-T QQ NTEC - Manual J11b - Magnetic Red - delivered 10.20.
Previous: 2018 1.2 DIG-T QQ N-Connecta - Manual J11b - Magnetic Red - delivered 09.18.
Previous: 2016 1.2 DIG-T QQ N-Connecta - Manual J11a - Flame Red - delivered 04.16.
Previous: 2018 1.2 DIG-T QQ N-Connecta - Manual J11b - Magnetic Red - delivered 09.18.
Previous: 2016 1.2 DIG-T QQ N-Connecta - Manual J11a - Flame Red - delivered 04.16.
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- Posts: 31
- Joined: Tue Sep 18, 2018 12:13 pm
- Qashqai Model: Mk.2 Qashqai Facelift - J11b (2017–2021)
I don't know how to unpair it when I don't see itredqashqai wrote: ↑Tue Oct 23, 2018 8:42 am You could try unpairing phones from connect unit and unpairing connect unit from phones and starting afresh. Otherwise I would ask the dealer.
Ok, if I got to dealer, I could ask for map upgrade. Is there any new maps available, my temporarily card no is:
GENJ EU D.A 8 618 011 648 269299
25920 4KJ0C
Nissan Qashqai, 1.2 dig-t, Tekna+