Connect Bluetooth issue

ICE, Equipment, Options
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Tomfarrow
Posts: 6
Joined: Tue Nov 10, 2020 3:21 pm
Qashqai Model: Mk.2 Qashqai - J11 (2013–2017)

Connect Bluetooth issue

Post by Tomfarrow » Tue Nov 10, 2020 3:26 pm

Hello
I have a 2015 J11 Tekna

I’ve had it just under a year. I regularly have an issue with Bluetooth. My phone can connect and phone calls work, but I cannot stream media. I’ve tried cycling through the Aux options, restarting the unit, turning Bluetooth off and on, all sorts of things. Doesn’t tend to do anything.

Once in a blue moon it works for some reason

Wondering if anybody has any ideas.


Software version is D302 and Hardware 031

Is it worth doing a software update and getting it up to the latest version? Any other suggestions?

Thank you

fbgqashqai
Posts: 60
Joined: Wed Aug 30, 2017 9:41 am
Qashqai Model: Mk.2 Qashqai - J11 (2013–2017)

Re: Connect Bluetooth issue

Post by fbgqashqai » Tue Nov 10, 2020 4:52 pm

Have you tried connecting another phone? It might save you a lot of time and effort before starting to update firmware.
fbgqashai 2017 J11a N Connecta 1.5DCi in Silver

Tomfarrow
Posts: 6
Joined: Tue Nov 10, 2020 3:21 pm
Qashqai Model: Mk.2 Qashqai - J11 (2013–2017)

Re: Connect Bluetooth issue

Post by Tomfarrow » Tue Nov 10, 2020 6:50 pm

Sadly yes... I’ve replaced my phone in the time and tried a couple of others (including an android phone)

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Weasel
Posts: 290
Joined: Sun May 26, 2019 6:31 am
Qashqai Model: Mk.2 Qashqai Facelift - J11b (2017–present)

Re: Connect Bluetooth issue

Post by Weasel » Tue Nov 10, 2020 6:52 pm

I'm not 100% sure on this, but I think the latest software version is D605, someone will correct me if I'm wrong, but if not then try updating your software and see what happens.
19 plate 1.5dCi n-connecta in Magnetic Red

Tomfarrow
Posts: 6
Joined: Tue Nov 10, 2020 3:21 pm
Qashqai Model: Mk.2 Qashqai - J11 (2013–2017)

Re: Connect Bluetooth issue

Post by Tomfarrow » Tue Nov 10, 2020 11:12 pm

Cool... thanks. Would be good to get some assurance that D605 is the right version to go for

lewisbryant
Posts: 133
Joined: Sat Feb 23, 2019 7:27 am
Qashqai Model: Still looking for one....

Re: Connect Bluetooth issue

Post by lewisbryant » Wed Nov 11, 2020 8:15 am

Yes go to D605,
D605 is comparable with all software that begins with D.

It is not compatible with sw beginning with F

Tomfarrow
Posts: 6
Joined: Tue Nov 10, 2020 3:21 pm
Qashqai Model: Mk.2 Qashqai - J11 (2013–2017)

Re: Connect Bluetooth issue

Post by Tomfarrow » Wed Nov 11, 2020 11:16 am

Thanks

Can I go straight to D605? Seen a few people saying you have to go sequentially, but given this is just a full Linux image from what I’ve read, Id suspect it can go straight on there?

Seems to be conflicting opinions

andy2019
Posts: 222
Joined: Sat Oct 26, 2019 8:47 pm
Qashqai Model: Mk.2 Qashqai - J11 (2013–2017)

Re: Connect Bluetooth issue

Post by andy2019 » Wed Nov 11, 2020 1:15 pm

Yes just update to latest software. Takes around 50mins and keep the engine running

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