Connect Bluetooth issue

ICE, Equipment, Options
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Tomfarrow
Posts: 6
Joined: Tue Nov 10, 2020 3:21 pm
Qashqai Model: Mk.2 Qashqai - J11 (2013–2017)

Post by Tomfarrow »

Hello
I have a 2015 J11 Tekna

I’ve had it just under a year. I regularly have an issue with Bluetooth. My phone can connect and phone calls work, but I cannot stream media. I’ve tried cycling through the Aux options, restarting the unit, turning Bluetooth off and on, all sorts of things. Doesn’t tend to do anything.

Once in a blue moon it works for some reason

Wondering if anybody has any ideas.


Software version is D302 and Hardware 031

Is it worth doing a software update and getting it up to the latest version? Any other suggestions?

Thank you

fbgqashqai
Posts: 118
Joined: Wed Aug 30, 2017 9:41 am
Qashqai Model: Mk.2 Qashqai - J11 (2013–2017)

Post by fbgqashqai »

Have you tried connecting another phone? It might save you a lot of time and effort before starting to update firmware.
fbgqashai 2017 J11a N Connecta 1.5DCi in Silver
Tomfarrow
Posts: 6
Joined: Tue Nov 10, 2020 3:21 pm
Qashqai Model: Mk.2 Qashqai - J11 (2013–2017)

Post by Tomfarrow »

Sadly yes... I’ve replaced my phone in the time and tried a couple of others (including an android phone)
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Weasel
Posts: 394
Joined: Sun May 26, 2019 6:31 am
Location: West Yorkshire
Qashqai Model: Mk.2 Qashqai Facelift - J11b (2017–2021)

Post by Weasel »

I'm not 100% sure on this, but I think the latest software version is D605, someone will correct me if I'm wrong, but if not then try updating your software and see what happens.
19 plate 1.5dCi n-connecta in Magnetic Red
Tomfarrow
Posts: 6
Joined: Tue Nov 10, 2020 3:21 pm
Qashqai Model: Mk.2 Qashqai - J11 (2013–2017)

Post by Tomfarrow »

Cool... thanks. Would be good to get some assurance that D605 is the right version to go for
lewisbryant
Posts: 336
Joined: Sat Feb 23, 2019 7:27 am
Qashqai Model: Mk.3 Qashqai - J12 (2021+) New Model

Post by lewisbryant »

Yes go to D605,
D605 is comparable with all software that begins with D.

It is not compatible with sw beginning with F
Tomfarrow
Posts: 6
Joined: Tue Nov 10, 2020 3:21 pm
Qashqai Model: Mk.2 Qashqai - J11 (2013–2017)

Post by Tomfarrow »

Thanks

Can I go straight to D605? Seen a few people saying you have to go sequentially, but given this is just a full Linux image from what I’ve read, Id suspect it can go straight on there?

Seems to be conflicting opinions
andy2019
Posts: 1786
Joined: Sat Oct 26, 2019 8:47 pm
Qashqai Model: Mk.2 Qashqai - J11 (2013–2017)

Post by andy2019 »

Yes just update to latest software. Takes around 50mins and keep the engine running
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