Entertainment system keeps cutting out.

ICE, Equipment, Options
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JoeShmo
Posts: 2
Joined: Mon Jan 04, 2021 11:23 am
Qashqai Model: Mk.2 Qashqai - J11 (2013–2017)

Post by JoeShmo »

I recently bought :
NISSAN QASHQAI DIESEL HATCHBACK - 1.5 dCi Acenta Premium 5dr ,Year: 2014

the entertainment system keeps cutting out for about 20 seconds. I 've read from the forum this is a common issue.

The software version on my system is D024. Anyone know where i can get the latest download for this ?

Thanks

update: just called a service centre and they said it would need a new head unit !!!! Whaaat.

anyone help with this ?

Joe.

andy2019
Posts: 1786
Joined: Sat Oct 26, 2019 8:47 pm
Qashqai Model: Mk.2 Qashqai - J11 (2013–2017)

Post by andy2019 »

latest firmware can be found in this post for you viewtopic.php?f=29&t=5747
D605 was the last firmware update.
JoeShmo
Posts: 2
Joined: Mon Jan 04, 2021 11:23 am
Qashqai Model: Mk.2 Qashqai - J11 (2013–2017)

Post by JoeShmo »

cheers for that Andy.
utigers
Posts: 3
Joined: Sat Jan 09, 2021 3:44 pm
Qashqai Model: Mk.2 Qashqai - J11 (2013–2017)

Post by utigers »

Yes this happened to me.........it got resolved with a software update but also they stored Virgin Radio on preset 1 as part of the fix.

Maybe give that a go?
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