Qashqai Navigation problem

ICE, Equipment, Options
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Lostboy
Posts: 2
Joined: Thu Jul 15, 2021 6:20 am
Qashqai Model: Mk.2 Qashqai - J11 (2013–2017)

Post by Lostboy »

Hello.
I have a 2014 Qashqai. I have just bought the car and it came with android unit with touchscreen problem.
I decided to buy an original sat nav unit.
I installed the unit and i started (without the key in the ignition) and the screen shows THE SYSTEM IS LOCKED - GREEN. CONTACT DEALER.
But when i switch on the ignition the unit does not power up anymore. nothing happens.
What could be the problem?
Thank you!

andy2019
Posts: 1787
Joined: Sat Oct 26, 2019 8:47 pm
Qashqai Model: Mk.2 Qashqai - J11 (2013–2017)

Post by andy2019 »

it will need to be unlocked to your car by the dealer, as it came from another car
Lostboy
Posts: 2
Joined: Thu Jul 15, 2021 6:20 am
Qashqai Model: Mk.2 Qashqai - J11 (2013–2017)

Post by Lostboy »

I understand that but why does not start when i put the ignition on? Can the dealer pair it to the car even when the unit does not start with ignition on?
Thank you!
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calnorth
Posts: 2719
Joined: Mon Feb 11, 2019 2:01 pm
Qashqai Model: Mk.2 Qashqai Facelift - J11b (2017–2021)

Post by calnorth »

Lostboy wrote: Thu Jul 15, 2021 6:40 am I understand that but why does not start when i put the ignition on? Can the dealer pair it to the car even when the unit does not start with ignition on?
Thank you!
That depends on whether the power is present within the Audio Unit. Maybe cable, Fuse or Audio Unit Fault
Mk2 Qashqai Facelift - J11b (2017–and onward)
1.6 Dig-T N-Connecta
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