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PC1974
Posts: 6
Joined: Sun Sep 26, 2021 3:16 pm
Qashqai Model: Mk.2 Qashqai - J11 (2013–2017)

Post by PC1974 »

I bought a 2016 model a few weeks ago. Sometimes I clutch and press the start button it's doesn't start, the car shuts down completely. I need to open and close the door to reactivate it. Does this sound normal, some security thing?
Appreciate any advice, it's still on warranty so if its not normal I'd like it investigated
Thank you

DaveBerlin
Posts: 8623
Joined: Wed Mar 19, 2014 12:39 pm
Location: Berlin, Germany
Qashqai Model: Mk.2 Qashqai Facelift - J11b (2017–2021)

Post by DaveBerlin »

PC1974, firstly welcome to the Forum !. It does not sound normal to me had a 2014 QQ Tekna for 5 years never a problem.if it’s still under Guarantee then let Nissan sort it for you - Dave 👍😉

A5096D1E-E2A1-4428-AFDF-16C1A262B541.jpeg

11.19/1.3L/160PS/Tekna+/DCT/PrOPILOT/KAD Gun Metallic/Trunk Lower Finisher/Rear Glass Finisher/Ambient Lighting-LED’s Innen/Entry Guards Illuminated/Sport Pedals/Front Styling Plate/LED No.Plate/Chrome Door Handles/Rear Valance/Giacuzzo Alloys + Falken
PC1974
Posts: 6
Joined: Sun Sep 26, 2021 3:16 pm
Qashqai Model: Mk.2 Qashqai - J11 (2013–2017)

Post by PC1974 »

Thanks for this. Better get ringing!
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gloucester
Posts: 5173
Joined: Sun Apr 03, 2016 7:04 am
Location: Gloucestershire, England
Qashqai Model: Mk.2 Qashqai - J11 (2013–2017)

Post by gloucester »

Welcome to this forum.

I don't recall being in a situation where the door had to be opened and shut again to get it to start. See what they say.

The problem might be replicating the problem for them so possibly start taking videos on your phone each time you start it hoping to catch it misbehaving?
(2015 Nissan Qashqai Tekna DIG-T 1.2 sold 15/6/18) ~ 2018 Suzuki Ignis SZ5 - 2018 Yamaha MT-07 ~ (2024 Volvo EX30 ordered)
PC1974
Posts: 6
Joined: Sun Sep 26, 2021 3:16 pm
Qashqai Model: Mk.2 Qashqai - J11 (2013–2017)

Post by PC1974 »

Thanks for this, definitely going back to the dealer for an answer
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calnorth
Posts: 2719
Joined: Mon Feb 11, 2019 2:01 pm
Qashqai Model: Mk.2 Qashqai Facelift - J11b (2017–2021)

Post by calnorth »

That might be a Battery or Battery sensing problem...?
Mk2 Qashqai Facelift - J11b (2017–and onward)
1.6 Dig-T N-Connecta
PC1974
Posts: 6
Joined: Sun Sep 26, 2021 3:16 pm
Qashqai Model: Mk.2 Qashqai - J11 (2013–2017)

Post by PC1974 »

The diagnostic pointed to some systems having a power supply issue. Maybe its connected to that
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calnorth
Posts: 2719
Joined: Mon Feb 11, 2019 2:01 pm
Qashqai Model: Mk.2 Qashqai Facelift - J11b (2017–2021)

Post by calnorth »

PC1974 wrote: Wed Sep 29, 2021 12:38 pm The diagnostic pointed to some systems having a power supply issue. Maybe its connected to that
.....
The Battery is the prime power source. However, power feeds (fuses/relays etc) from the Battery are controlled via the Intelligent Power Distribution Module (IPDM) which complicates things quite a bit.
Mk2 Qashqai Facelift - J11b (2017–and onward)
1.6 Dig-T N-Connecta
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Gel
Posts: 3265
Joined: Thu May 22, 2014 12:02 pm
Location: Thames Valley UK
Qashqai Model: Mk.2 Qashqai - J11 (2013–2017)

Post by Gel »

One simple thing you should do, is to ensure both battery terminals are tight/ not corroded. :)
2014-19 J11A-14 1.5dci Ink Blue Tekna owner; now departed for a Mazda CX-5 GT Sport Nav, 2.0L Petrol :D
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Gel
Posts: 3265
Joined: Thu May 22, 2014 12:02 pm
Location: Thames Valley UK
Qashqai Model: Mk.2 Qashqai - J11 (2013–2017)

Post by Gel »

One simple thing you should do, is to ensure both battery terminals are tight/ not corroded. :)
2014-19 J11A-14 1.5dci Ink Blue Tekna owner; now departed for a Mazda CX-5 GT Sport Nav, 2.0L Petrol :D
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