FM reception non existent

ICE, Equipment, Options
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Mart1960
Posts: 8
Joined: Sat Jan 04, 2025 10:40 am
Qashqai Model: Mk.2 Qashqai - J11 (2013–2017)

Post by Mart1960 »

Hi people my first post and first experience of a Qashqai
Long story short the radio receives one station only, I have changed the aerial and checked the connection on the back of the head unit, no difference
Is there a signal amplifier that could have failed
Any suggestions?
Oh it's a 2016 1.2 Acenta so no dab, well actually no anything really, any help would be appreciated

andy2019
Posts: 2361
Joined: Sat Oct 26, 2019 8:47 pm
Qashqai Model: Mk.2 Qashqai - J11 (2013–2017)

Post by andy2019 »

Have you checked the antenna on the roof to see if its become loose as it just screws on
Mart1960
Posts: 8
Joined: Sat Jan 04, 2025 10:40 am
Qashqai Model: Mk.2 Qashqai - J11 (2013–2017)

Post by Mart1960 »

Yeah I fitted a new aerial thinking that might fix it but no joy, also checked the connection into the head unit
andy2019
Posts: 2361
Joined: Sat Oct 26, 2019 8:47 pm
Qashqai Model: Mk.2 Qashqai - J11 (2013–2017)

Post by andy2019 »

Have you tried resetting the unit
Mart1960
Posts: 8
Joined: Sat Jan 04, 2025 10:40 am
Qashqai Model: Mk.2 Qashqai - J11 (2013–2017)

Post by Mart1960 »

How do I reset the unit, sorry I'm new to the qashqai
Obo110
Posts: 25
Joined: Sun Oct 15, 2023 3:55 pm
Qashqai Model: Mk.3 Qashqai - J12 (2021+) New Model

Post by Obo110 »

Have you got a rearview dashcam installed? The power to these can affect radio signals as the cameras power cable travels near the aerial.
If you have one fitted you may need a toroid magnet fitted. This stops electromagnetic noise affecting the signal to the aerial.
Mart1960
Posts: 8
Joined: Sat Jan 04, 2025 10:40 am
Qashqai Model: Mk.2 Qashqai - J11 (2013–2017)

Post by Mart1960 »

Obo110 wrote: Thu Jan 09, 2025 11:05 pm Have you got a rearview dashcam installed? The power to these can affect radio signals as the cameras power cable travels near the aerial.
If you have one fitted you may need a toroid magnet fitted. This stops electromagnetic noise affecting the signal to the aerial.
No it's the basic Acenta model no cameras just a basic stereo
Mart1960
Posts: 8
Joined: Sat Jan 04, 2025 10:40 am
Qashqai Model: Mk.2 Qashqai - J11 (2013–2017)

Post by Mart1960 »

andy2019 wrote: Thu Jan 09, 2025 9:49 pm Have you tried resetting the unit
No I haven't do you know how I can reset the unit, it's just the basic radio/cd version
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