Smart Key Problems

ICE, Equipment, Options
Bluey59
Posts: 14
Joined: Sun Aug 30, 2015 12:30 pm

Re: Smart Key Problems

Post by Bluey59 » Tue Aug 28, 2018 4:31 pm

Ive had the same symptoms as described, it was caused by the battery in the key fob needing replacing.
Its a simple process, there's a video on YouTube

all thats needed is a flathead screwdriver and a new CR2032 Battery
2014 Blade silver 1.5 dci NTEC


Bravoman
Posts: 10
Joined: Tue May 01, 2018 4:01 pm
Qashqai Model: Mk.2 Qashqai - J11 (2013–2017)

Re: Smart Key Problems

Post by Bravoman » Wed Aug 29, 2018 8:30 am

I had exactly same problem with mine. Main dealer only charged me £5 to supply and fit a new battery if you don’t fancy doing it yourself.


Dan86
Posts: 11
Joined: Sun Jun 03, 2018 5:42 pm
Qashqai Model: Mk.2 Qashqai - J11 (2013–2017)

Re: Smart Key Problems

Post by Dan86 » Sat Sep 01, 2018 6:56 pm

£5 that's not to bad on my dad's Jaguar the dealer charged £75 stating tjat it was a special battery when in fact it's the same as the battery in all other car keys.

I told him next time I'd get the battery and fit it for half the price. 😋


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Daewar
Posts: 932
Joined: Wed May 25, 2016 6:58 pm

Re: Smart Key Problems

Post by Daewar » Mon Sep 03, 2018 11:30 am

Sounds like a case of lying and a call to the customer helpline to start with, then failing that trading standards. I would try get the moneys back.
Dan86 wrote:
Sat Sep 01, 2018 6:56 pm
£5 that's not to bad on my dad's Jaguar the dealer charged £75 stating tjat it was a special battery when in fact it's the same as the battery in all other car keys.

I told him next time I'd get the battery and fit it for half the price. 😋
J11A 2016 1.6 dci Tekna, AWD.


DaveBerlin
Posts: 5191
Joined: Wed Mar 19, 2014 12:39 pm
Location: Berlin, Germany
Qashqai Model: Mk.2 Qashqai - J11 (2013–2017)

Re: Smart Key Problems

Post by DaveBerlin » Mon Sep 03, 2018 12:29 pm

This Battery Change process is pretty easy when you have done it once. I just gave the Manual a read and then gave it a try. I tend to buy a pack of C2032 Batteries when they are on sale at Lidl for example as the cost is peanuts (used also on many electronic items) and with the quality have never had a major problem - Dave :D

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Here are the two options :

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2014/08 1.2L DIG-T QQ Tekna QAB Pearl White (M)/Premium Pack Chrome /Style Pack Chrome/Cross Over Pack Front/Rear Pearl White/Auto-Fold Mirrors Chromed/Shark Fin Antenna/Bonnet Struts/LED's Innen,Footwell,No.Plate/White & Chrome Side Mouldings/Webasto


Den123
Posts: 163
Joined: Mon Apr 23, 2018 1:00 pm
Qashqai Model: Mk.2 Qashqai Facelift - J11b (2017–present)

Re: Smart Key Problems

Post by Den123 » Tue Sep 04, 2018 6:12 am

What is the life span of the battery in the remote


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gloucester
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Joined: Sun Apr 03, 2016 7:04 am

Re: Smart Key Problems

Post by gloucester » Tue Sep 04, 2018 6:36 am

I suspect it varies. When I bought my car at eight months old I had connection problems so replaced the battery in one key. Both were fine for two years after that until I sold it. Obviously (I assume I'm right saying that) smart keys are going to use more battery than simple remotes.

I believe Land Rover routinely replace the batteries in keys at service.

I've just traded in my old motorbike and neither key had needed a replacement battery in eight years
(2015 Nissan Qashqai Tekna DIG-T 1.2 sold 15/6/18) ~ 2018 Suzuki Ignis SZ5 - 2018 Yamaha MT-07


dalinn
Posts: 3
Joined: Sat Jul 21, 2018 3:36 pm
Qashqai Model: Mk.2 Qashqai - J11 (2013–2017)

Re: Smart Key Problems

Post by dalinn » Wed Jan 09, 2019 4:05 pm

I've just got to owning a Qashqai Tekna for three years from new and both smart key fobs have just started to fail. The fobs would only open the car when they felt like it - they seemed to behave better after warming them in the hand for a few minutes.
Luckily I saw this thread and followed the instructions in the video. Very easy - and I saved a fiver! Thanks


Den123
Posts: 163
Joined: Mon Apr 23, 2018 1:00 pm
Qashqai Model: Mk.2 Qashqai Facelift - J11b (2017–present)

Re: Smart Key Problems

Post by Den123 » Fri Jan 11, 2019 10:58 am

is there a warning light on the remote to say battery is going


DaveBerlin
Posts: 5191
Joined: Wed Mar 19, 2014 12:39 pm
Location: Berlin, Germany
Qashqai Model: Mk.2 Qashqai - J11 (2013–2017)

Re: Smart Key Problems

Post by DaveBerlin » Fri Jan 11, 2019 12:09 pm

Den, if you look at the video you will see there is no warning lights and after 4 years I have not found one. The situation is it works or doesn’t and that means a new battery, but it is an easy procedure - Dave :D
2014/08 1.2L DIG-T QQ Tekna QAB Pearl White (M)/Premium Pack Chrome /Style Pack Chrome/Cross Over Pack Front/Rear Pearl White/Auto-Fold Mirrors Chromed/Shark Fin Antenna/Bonnet Struts/LED's Innen,Footwell,No.Plate/White & Chrome Side Mouldings/Webasto


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