Hopefully the final update on this problem - car returned today with throttle actuator fixed, software updated, and road tests by the dealer showing no sign of the problem. I couldn't fault the service provided by Glyn Hopkin though, regular updates by phone, and genuine concern that I had been inconvenienced by the problem. The only shock was finding out that the warranty claim cost to Nissan was over £6000.........bone_tone wrote:Follow up - RAC had suggested that I get my Nissan dealer to check the car over, so I rang them. They said that they would not be able to find a problem, as the clearing of the message by the RAC will have wiped the memory! They suggested that if it ever happened again, to get the RAC to recover the car back to them.bone_tone wrote:After 43 years of driving, the last 35 of which have consisted of me doing 35,000 miles per year, in a wide range of cars, my first ever breakdown! My 1.2 Ntec+ has tonight come up with the Chassis Control system fault, claiming that the Stop/Start system wasn't working, and the car immediately slowed and went into limp home mode.
I was on a dual carriageway fortunately just half a mile from a layby. Once there I tried switching the engine off, and then back on again, but still got the same error message and lumpy engine.
I called the Nissan help number (6.30pm), very nice lady told me the RAC should be with me in 45 minutes - 10 minutes later the RAC van pulled up behind me. The driver told me that mine was the second such Qashqai problem he had attended in 3 days, plugged in his diagnostic computer, which showed that there was a throttle actuator fault. He used his computer to clear the error, started the car, fault message was gone. At 7.10pm (only 40 minutes after the original phone call), I was back on the road, and the car got me home with no further problems!
Having read of various electronic issues on this forum, I thought I had been lucky with my 6800 fault free Qashqai miles - just hope that this is not the start of problems to come.....
Very impressed with the service from the RAC though.
It has now happened again (fortunately I managed to get the error message to clear whilst waiting for the recovery truck to turn up, so could drive to the dealer myself), and the dealer confirmed that the throttle actuator is faulty. However, the computer also told them that the parking sensors were malfunctioning, plus the collision avoidance system, plus an A4 page full of other electronics problems - they have had to reinstall the software in order to fix all of the problems!
Oh, and it's a week before they will have the replacement throttle actuator, so i'm in a loan car until then. .....
Certainly helped me make up my mind about what to do with the car when the 3 year warranty runs out!