remove object from screen - alert message

ICE, Equipment, Options
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Mari9591
Posts: 3
Joined: Fri Aug 17, 2018 1:41 pm
Qashqai Model: Mk.2 Qashqai - J11 (2013–2017)

Post by Mari9591 »

Husband cleaned the touchscreen with small amount of product - not wet and it doesnt work. what do i do. This has disabled my sat nav/phone use of touchscreen.

gvmdaddy
Posts: 2245
Joined: Thu Jun 19, 2014 11:28 pm

Post by gvmdaddy »

What exactly did you use?
Mari9591
Posts: 3
Joined: Fri Aug 17, 2018 1:41 pm
Qashqai Model: Mk.2 Qashqai - J11 (2013–2017)

Post by Mari9591 »

windowlene or similar he said just a small amount on a magic cloth..
DaveBerlin
Posts: 8623
Joined: Wed Mar 19, 2014 12:39 pm
Location: Berlin, Germany
Qashqai Model: Mk.2 Qashqai Facelift - J11b (2017–2021)

Post by DaveBerlin »

Mari, I think you should ban the Windolene and read this, do not forget the Screen is Flexible not glass. What I use is a Microfibre Cloth and a “SPECTRAL” Spray Foam Cleaner on the cloth used for PC / Laptop / Plasma / LCD Screens etc - Dave ;)

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https://www.getcleanam.com/blogs/instru ... uch-screen
11.19/1.3L/160PS/Tekna+/DCT/PrOPILOT/KAD Gun Metallic/Trunk Lower Finisher/Rear Glass Finisher/Ambient Lighting-LED’s Innen/Entry Guards Illuminated/Sport Pedals/Front Styling Plate/LED No.Plate/Chrome Door Handles/Rear Valance/Giacuzzo Alloys + Falken
Mari9591
Posts: 3
Joined: Fri Aug 17, 2018 1:41 pm
Qashqai Model: Mk.2 Qashqai - J11 (2013–2017)

Post by Mari9591 »

Hi dave
Thank you
I wouldnt have used that but unfortauntaly hubby is not a techie and thought he was doing good!
Hoping for a how to 'mend the problem' response from the forum before I contact Nissan!!
switchback
Posts: 382
Joined: Sun Dec 27, 2015 3:08 pm
Location: East Anglia

Post by switchback »

I think it's going to be a pelican job...............................large bill.
2015 1.6 dci Tekna, AWD.
DaveBerlin
Posts: 8623
Joined: Wed Mar 19, 2014 12:39 pm
Location: Berlin, Germany
Qashqai Model: Mk.2 Qashqai Facelift - J11b (2017–2021)

Post by DaveBerlin »

Mari, you might be able to call it a fault but I doubt it will work with the Dealer. FYI we had our Connect System replaced under Guarantee last year and the said price was €4500 Whoops ! - Dave :)
11.19/1.3L/160PS/Tekna+/DCT/PrOPILOT/KAD Gun Metallic/Trunk Lower Finisher/Rear Glass Finisher/Ambient Lighting-LED’s Innen/Entry Guards Illuminated/Sport Pedals/Front Styling Plate/LED No.Plate/Chrome Door Handles/Rear Valance/Giacuzzo Alloys + Falken
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