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Sound freezing & console crashing

Posted: Sun Jan 06, 2019 3:25 pm
by Sam5985
Hi all,

I've got a 65 plate Qashqai which has a very annoying issue that occurs when driving the car most times than not. When playing music be it the radio, spotify via bluetooth or a CD the sound keeps cutting out for around 20 seconds. Sometimes this causes the console to crash and restart.

My local Nissan dealership who has been shocking have it in a number of times however have still not fixed the issue saying that they have done an update but nothing more. They are refusing to change the unit even though I've asked them a number of times.

My warranty came to an end today.

The car is running software D554 hardware 031 - can anyone help at all?

Many thanks,

Re: Sound freezing & console crashing

Posted: Tue Jan 15, 2019 11:03 pm
by drewk1
I've just had this starting on mine.
Loss of audio then a crash and restart.

This has happened 3 times in the last two days.
I'm going to call the dealer I use on Friday and hopefully they can sort it.

66 plate 1.5d Tekna

Re: Sound freezing & console crashing

Posted: Wed Jan 16, 2019 7:53 am
by HgtDave
Hi

I have an answer, but it’s I tad expensive. Replace the LCN unit with an Android head unit. I fitted a Dasaita unit in September last year to 65 plate Tekna and not had any problems. It’s far superior to the OEM unit and the satnav update cost £11 for life using Sygic.

See this link viewtopic.php?t=3465#p59657

Let me know if you want any more information

Re: Sound freezing & console crashing

Posted: Wed Jan 16, 2019 11:18 am
by Gel
Before starting a new thread, always use the SEARCH box in top left of page; been raised before and multiple threads;
search for "Connect Crashing".