That's interesting, but in my discussions with the dealer they have suggested that something 'triggers' the problem. By that they mean that travelling to a certain area has affected the unit in some way. They base this on the fact that the problem (they said) was limited to certain areas.robo78 wrote: ↑Thu May 30, 2019 9:16 am I've read this thread with some interest. I've had my qq for a few months. The Connect head unit has never worked properly - experiencing all of the cutting out issues described in this thread. I've complained to Nissan and had the exact same anodyne response pasted above.
I found it so annoying, I just had to do something about it. The issue is clearly effecting a large number of vehicles but I reasoned that it can't be all the qq out there or it would be getting much more coverage. I bought a used Connect head unit from a breaker and swapped it into my car - I can confirm for certain that the replacement (older) unit does not cut out and works perfectly (subject to the security issue I'll mention later).
The unit I removed is a Bosch LCN2K70800 G1 made in 2017
The unit I have replaced it with is a Bosch LCN2K70800 A5 made in 2015
I have updated the software on both units to the most recent available and they appear to by physically the same. I hope that by posting this information, someone who knows more about the detailed differences in these units may be able to identify the root of the problem - but my experience seems to suggest it is a hardware issue rather than software.
Unfortunately I don't particularly suggest swapping for a used unit as I have done as a route to solving the problem... the used unit isn't cheap and once installed it then has to go to a dealer to be paired with the vehicle in order to work properly (this can be bypassed on a temporary basis which allowed me to fully test the replacement unit - which has worked without cutting out for more than a week). Nissan quoted me £150 to pair the vehicle with the replacement unit. Having already paid for the unit I decided it was too expensive. I've decided to sell both my connect head units and install an aftermarket android unit instead as this will actually end up cheaper...
Hope this is helpful to someone...
If that's true then the older unit you've swapped in may just not have been triggered yet? None of this sounds very plausible to me! But I'm no DAB expert - I'm just relaying what the dealer has told me.
It's a real concern that Nissan don't seem to have a clue what is going on with a major component in their car.