Firmware update fails - CONNECT 3

ICE, Equipment, Options
daftbadger
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Post by daftbadger »

Hi all,

I have a USB prepared to run the firmware update for my Connect 3 to D554. The system recognises the update as being valid, but on reboot, it fails to initialise and I get a blank failure error.

Does anyone know what the issue might be?

Screenshots attached to help.

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Noddy1875
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Post by Noddy1875 »

Does your headunit still work if you remove the USB stick ?
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daftbadger
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Post by daftbadger »

Noddy1875 wrote: Sat Mar 09, 2019 12:00 pm Does your headunit still work if you remove the USB stick ?
Yep, all works fine when not in Firmware update mode.

Reason for updating is that others have mentioned here that it fixed the issues with the headunit restarting randomly (mainly if on DAB or Bluetooth).

This is the version info:

Image

Tried all the usual suspects:
  • Different memory stick
  • Reformatted the stick
  • Redownlaoded and re-extracted the files
  • Factory rest the head unit
At a loss with why it detects the correct update files but then fails to start copying the files.
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calnorth
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Post by calnorth »

Does the download site show the exact size of the D554 media file?

And does anybody who has downloaded and successfully installed D554 know what it was, particularly when downloaded and decompressed?
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daftbadger
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Post by daftbadger »

Looks like the downloaded .zip file is 3.79Gb

On the USB stick it is roughly 3.84Gb
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calnorth
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Post by calnorth »

daftbadger wrote: Sat Mar 09, 2019 1:36 pm Looks like the downloaded .zip file is 3.79Gb

On the USB stick it is roughly 3.84Gb
Now we need someone to confirm that the sizes are right
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Gel
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Post by Gel »

As I recall there's a detailed post on updating by "Duncho".
Recall you need to have engine running whole time, and other requirements.
Probably on youtube too.
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duncho
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Post by duncho »

It’s not about the size, check the checksum of the file.
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calnorth
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Post by calnorth »

duncho wrote: Sat Mar 09, 2019 2:27 pm It’s not about the size, check the checksum of the file.
Does the website provide the D554 checksum?
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duncho
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Post by duncho »

I will send you a bit later when I get home.
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