Touchscreen not responding,

ICE, Equipment, Options
Post Reply
Nexus666777
Posts: 3
Joined: Tue Jun 25, 2019 9:00 pm
Qashqai Model: Mk.2 Qashqai - J11 (2013–2017)

Post by Nexus666777 »

Hi,

The touchscreen on my Nissan qashqai suddenly stopped responding to touch, the physical buttons work and I can cycle thru and select options with the enter button but when I touch the screen it doesnt respond, any ideas before the dealer charges me an arm and a leg to fix it

Nissan qashqai 2015 model

Thanks
Adam

User avatar
calnorth
Posts: 2719
Joined: Mon Feb 11, 2019 2:01 pm
Qashqai Model: Mk.2 Qashqai Facelift - J11b (2017–2021)

Post by calnorth »

Sounds pretty bad. Have you tried to reset the unit.

My view is that we are better off without it..safer really. My Facelift touch is insensitive/sluggish for my liking.
Mk2 Qashqai Facelift - J11b (2017–and onward)
1.6 Dig-T N-Connecta
chrisw99
Posts: 541
Joined: Mon Jul 11, 2016 10:42 am

Post by chrisw99 »

Have you tried the touchscreen recalibration from within the hidden service menu?
Oct 2014 N-tec+, 1.2 dig-T
User avatar
calnorth
Posts: 2719
Joined: Mon Feb 11, 2019 2:01 pm
Qashqai Model: Mk.2 Qashqai Facelift - J11b (2017–2021)

Post by calnorth »

chrisw99 wrote: Wed Jun 26, 2019 10:07 am Have you tried the touchscreen recalibration from within the hidden service menu?
You'd hope that might bring it to life?
Mk2 Qashqai Facelift - J11b (2017–and onward)
1.6 Dig-T N-Connecta
Nexus666777
Posts: 3
Joined: Tue Jun 25, 2019 9:00 pm
Qashqai Model: Mk.2 Qashqai - J11 (2013–2017)

Post by Nexus666777 »

Hi, thanks all, how do you get the hidden service menu on?
User avatar
gloucester
Posts: 5173
Joined: Sun Apr 03, 2016 7:04 am
Location: Gloucestershire, England
Qashqai Model: Mk.2 Qashqai - J11 (2013–2017)

Post by gloucester »

Potentially by searching on here?

Try viewtopic.php?f=26&t=1983
(2015 Nissan Qashqai Tekna DIG-T 1.2 sold 15/6/18) ~ 2018 Suzuki Ignis SZ5 - 2018 Yamaha MT-07 ~ (2024 Volvo EX30 ordered)
User avatar
calnorth
Posts: 2719
Joined: Mon Feb 11, 2019 2:01 pm
Qashqai Model: Mk.2 Qashqai Facelift - J11b (2017–2021)

Post by calnorth »

Video view and go though menus - find Display Test

Mk2 Qashqai Facelift - J11b (2017–and onward)
1.6 Dig-T N-Connecta
Nexus666777
Posts: 3
Joined: Tue Jun 25, 2019 9:00 pm
Qashqai Model: Mk.2 Qashqai - J11 (2013–2017)

Post by Nexus666777 »

That doesn't work for me I cant get the service screen to come up
Nickstmags
Posts: 1
Joined: Sat Aug 14, 2021 3:45 pm
Qashqai Model: Mk.2 Qashqai Facelift - J11b (2017–2021)

Post by Nickstmags »

Did you ever find a solution to this? I’ve got the same issue in mine, and a relative has it in hers, which makes me wonder how common is this?!
Post Reply