Driver's door button does not work

ICE, Equipment, Options
renard
Posts: 11
Joined: Tue Sep 13, 2016 10:50 pm
Qashqai Model: Mk.2 Qashqai - J11 (2013–2017)

Driver's door button does not work

Post by renard » Wed Jan 08, 2020 11:16 pm

My Qashqai is 2015.
A fault has suddenly developed with the locking button on the driver's door.
Pressing the button on the exterior handle to lock or unlock the car no longer works. It's absolutely dead, I have to use my key fob.
The other two buttons (passenger door and boot) work OK, it's just the driver's door.
Any suggestions gratefully received.

andy2019
Posts: 222
Joined: Sat Oct 26, 2019 8:47 pm
Qashqai Model: Mk.2 Qashqai - J11 (2013–2017)

Re: Driver's door button does not work

Post by andy2019 » Thu Jan 09, 2020 4:24 am

Have you tried putting a new batt in your remote keyfob. Just incase it's too low for the button to pickup the signal from the remote

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gloucester
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Location: Gloucestershire, England
Qashqai Model: Mk.2 Qashqai - J11 (2013–2017)

Re: Driver's door button does not work

Post by gloucester » Thu Jan 09, 2020 7:28 am

Or tried the other key?
(2015 Nissan Qashqai Tekna DIG-T 1.2 sold 15/6/18) ~ 2018 Suzuki Ignis SZ5 - 2018 Yamaha MT-07

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calnorth
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Qashqai Model: Mk.2 Qashqai Facelift - J11b (2017–present)

Re: Driver's door button does not work

Post by calnorth » Thu Jan 09, 2020 8:52 am

The button is a "request" to unlock button as are the other two. A simple electrical switch. If the other two work with the key fob within about 50 cms or closer to the doors then the driver side switch appears to have a problem.

The switch is simple but whats connected to it isn't because it initiates low level radio communication between the cars security system and the key fob. A number of fault codes (DTCs) could be present if a diagnostic scanner is available.
Mk2 Qashqai Facelift - J11b (2017–present)
1.6 Dig-T N-Connecta

simonwarden1983
Posts: 6
Joined: Sat Apr 13, 2019 12:26 pm
Qashqai Model: Mk.2 Qashqai - J11 (2013–2017)

Re: Driver's door button does not work

Post by simonwarden1983 » Thu Jan 09, 2020 2:19 pm

I have exactly the same problem, the passengers side works perfectly just the drivers side.

renard
Posts: 11
Joined: Tue Sep 13, 2016 10:50 pm
Qashqai Model: Mk.2 Qashqai - J11 (2013–2017)

Re: Driver's door button does not work

Post by renard » Thu Jan 09, 2020 10:28 pm

Thanks for the replies.
The key fob does have a new battery. Pressing its buttons operates all the doors satisfactorily.
Using my spare fob makes no difference to the problem I am experiencing.
I am assuming, therefore, that the answer does not lie with the key fob.
I'd like to avoid a diagnostic scan, because of the cost!
Any more suggestions, please, before I am forced into having a scan?

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Daewar
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Re: Driver's door button does not work

Post by Daewar » Thu Jan 09, 2020 10:43 pm

the door button is just that, a button. Take the door card off & short it if its only 2 wires. That way you can tell if its the button or not. Just make sure its only 2 wires going into it.
J11A 2016 1.6 dci Tekna, AWD.

renard
Posts: 11
Joined: Tue Sep 13, 2016 10:50 pm
Qashqai Model: Mk.2 Qashqai - J11 (2013–2017)

Re: Driver's door button does not work

Post by renard » Wed Jan 15, 2020 12:01 am

Daewar, sorry for the delay in acknowledging your response. Please, what is the door card and how do I take it off?
(Incidentally, I have asked my local garage about this fault and they say the only solution is to replace the entire door handle - probably a couple of hundred quid!! :shock: )

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calnorth
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Qashqai Model: Mk.2 Qashqai Facelift - J11b (2017–present)

Re: Driver's door button does not work

Post by calnorth » Wed Jan 15, 2020 9:21 am

Its the whole fabric panel/card that holds the window opening buttons/bottle storage/inside door opener etc. The door handle assembly and window system is behind the panel/card. It is retained in the metal door by plastic clips. Taking it off is fairly tricky without damaging stuff.

The switch (button assembly) is called DOOR REQUEST SWITCH. You need to search for it in this document. You probably need on site help with this.
DLK+-+DOOR+&+LOCK.pdf
(4.42 MiB) Downloaded 74 times
Mk2 Qashqai Facelift - J11b (2017–present)
1.6 Dig-T N-Connecta

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gloucester
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Location: Gloucestershire, England
Qashqai Model: Mk.2 Qashqai - J11 (2013–2017)

Re: Driver's door button does not work

Post by gloucester » Wed Jan 15, 2020 1:40 pm



However read the comments - it appears there's a problematic clip that has already been "broken".
(2015 Nissan Qashqai Tekna DIG-T 1.2 sold 15/6/18) ~ 2018 Suzuki Ignis SZ5 - 2018 Yamaha MT-07

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