Driver's door button does not work

ICE, Equipment, Options
renard
Posts: 11
Joined: Tue Sep 13, 2016 10:50 pm
Qashqai Model: Mk.2 Qashqai - J11 (2013–2017)

Post by renard »

My Qashqai is 2015.
A fault has suddenly developed with the locking button on the driver's door.
Pressing the button on the exterior handle to lock or unlock the car no longer works. It's absolutely dead, I have to use my key fob.
The other two buttons (passenger door and boot) work OK, it's just the driver's door.
Any suggestions gratefully received.

andy2019
Posts: 1786
Joined: Sat Oct 26, 2019 8:47 pm
Qashqai Model: Mk.2 Qashqai - J11 (2013–2017)

Post by andy2019 »

Have you tried putting a new batt in your remote keyfob. Just incase it's too low for the button to pickup the signal from the remote
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gloucester
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Location: Gloucestershire, England
Qashqai Model: Mk.2 Qashqai - J11 (2013–2017)

Post by gloucester »

Or tried the other key?
(2015 Nissan Qashqai Tekna DIG-T 1.2 sold 15/6/18) ~ 2018 Suzuki Ignis SZ5 - 2018 Yamaha MT-07 ~ (2024 Volvo EX30 ordered)
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calnorth
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Qashqai Model: Mk.2 Qashqai Facelift - J11b (2017–2021)

Post by calnorth »

The button is a "request" to unlock button as are the other two. A simple electrical switch. If the other two work with the key fob within about 50 cms or closer to the doors then the driver side switch appears to have a problem.

The switch is simple but whats connected to it isn't because it initiates low level radio communication between the cars security system and the key fob. A number of fault codes (DTCs) could be present if a diagnostic scanner is available.
Mk2 Qashqai Facelift - J11b (2017–and onward)
1.6 Dig-T N-Connecta
simonwarden1983
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Qashqai Model: Mk.2 Qashqai - J11 (2013–2017)

Post by simonwarden1983 »

I have exactly the same problem, the passengers side works perfectly just the drivers side.
renard
Posts: 11
Joined: Tue Sep 13, 2016 10:50 pm
Qashqai Model: Mk.2 Qashqai - J11 (2013–2017)

Post by renard »

Thanks for the replies.
The key fob does have a new battery. Pressing its buttons operates all the doors satisfactorily.
Using my spare fob makes no difference to the problem I am experiencing.
I am assuming, therefore, that the answer does not lie with the key fob.
I'd like to avoid a diagnostic scan, because of the cost!
Any more suggestions, please, before I am forced into having a scan?
Deleted User 3871

Post by Deleted User 3871 »

the door button is just that, a button. Take the door card off & short it if its only 2 wires. That way you can tell if its the button or not. Just make sure its only 2 wires going into it.
renard
Posts: 11
Joined: Tue Sep 13, 2016 10:50 pm
Qashqai Model: Mk.2 Qashqai - J11 (2013–2017)

Post by renard »

Daewar, sorry for the delay in acknowledging your response. Please, what is the door card and how do I take it off?
(Incidentally, I have asked my local garage about this fault and they say the only solution is to replace the entire door handle - probably a couple of hundred quid!! :shock: )
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calnorth
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Qashqai Model: Mk.2 Qashqai Facelift - J11b (2017–2021)

Post by calnorth »

Its the whole fabric panel/card that holds the window opening buttons/bottle storage/inside door opener etc. The door handle assembly and window system is behind the panel/card. It is retained in the metal door by plastic clips. Taking it off is fairly tricky without damaging stuff.

The switch (button assembly) is called DOOR REQUEST SWITCH. You need to search for it in this document. You probably need on site help with this.
DLK+-+DOOR+&+LOCK.pdf
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Mk2 Qashqai Facelift - J11b (2017–and onward)
1.6 Dig-T N-Connecta
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gloucester
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Location: Gloucestershire, England
Qashqai Model: Mk.2 Qashqai - J11 (2013–2017)

Post by gloucester »



However read the comments - it appears there's a problematic clip that has already been "broken".
(2015 Nissan Qashqai Tekna DIG-T 1.2 sold 15/6/18) ~ 2018 Suzuki Ignis SZ5 - 2018 Yamaha MT-07 ~ (2024 Volvo EX30 ordered)
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