Touchscreen problems

ICE, Equipment, Options
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LOL
Posts: 3
Joined: Tue Mar 10, 2020 3:23 pm
Qashqai Model: Mk.2 Qashqai - J11 (2013–2017)

Post by LOL »

Hi.

I'm encountering a problem with my touchscreen (Qashqai Acenta Premium 2014 model).

I'm having to press keys one or more spaces to the left of intended button to achieve desired result (e.g. press one key to left of 'repeat' to repeat CD track; press 3 keys to left of intended character to input address on SatNav etc.).

Garage thought updating SatNav software might work (it didn't) and have now said only other option is to buy a whole new unit (c.£2500). Cost and car's value makes this impractical.

Has anyone had similar experience and, if so, how did you resolve it?

Thank you.

Turvey
Posts: 76
Joined: Sat Sep 24, 2016 11:02 am

Post by Turvey »

There's an option, hidden menu maybe, that you can recalibrate the screen. Well there is on my '66 plate, I would assume there is on yours.
2010 Acenta 1.5 dci (Sold)
2016 N-connecta 1.2 dig-t (Sold)
LOL
Posts: 3
Joined: Tue Mar 10, 2020 3:23 pm
Qashqai Model: Mk.2 Qashqai - J11 (2013–2017)

Post by LOL »

Thanks for help, will try this
LOL
Posts: 3
Joined: Tue Mar 10, 2020 3:23 pm
Qashqai Model: Mk.2 Qashqai - J11 (2013–2017)

Post by LOL »

I've been able to access hidden menu using YouTube video , but can't find option for re-calibrating screen. Can anyone help please?
Turvey
Posts: 76
Joined: Sat Sep 24, 2016 11:02 am

Post by Turvey »

IMG_20200311_174147621_BURST000_COVER_TOP.jpg

Click on User Configuration

IMG_20200311_174154508.jpg

Click on Touchscreen Configuration

IMG_20200311_174202049.jpg

2010 Acenta 1.5 dci (Sold)
2016 N-connecta 1.2 dig-t (Sold)
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