Rabdom or intentional ?

ICE, Equipment, Options
lewisbryant
Posts: 336
Joined: Sat Feb 23, 2019 7:27 am
Qashqai Model: Mk.3 Qashqai - J12 (2021+) New Model

Post by lewisbryant »

Data wont show anything mate sounds like they dont have a clue, I found to recreate this concern you have to turn the ignition off very slowly and remove the key very slowly and it will stick then. Hope you manage to sort this out with that dealer mate. Might be worth getting hold of customer services and tell them.

Billgo
Posts: 136
Joined: Fri Nov 22, 2013 8:25 pm
Location: Cork, Ireland.
Qashqai Model: Mk.2 Qashqai Facelift - J11b (2017–2021)

Post by Billgo »

Thank you, I will try to recreate the issue as you suggest. I have little faith in the dealers so will try my luck with customer services.
2014 QQ 1.5 Dci.
2019 QQ 1.3 Petrol. Manual
Location : Co.Cork, Ireland.
Billgo
Posts: 136
Joined: Fri Nov 22, 2013 8:25 pm
Location: Cork, Ireland.
Qashqai Model: Mk.2 Qashqai Facelift - J11b (2017–2021)

Post by Billgo »

Lewisbryant, same problem yesterday. It registered with me that no sound heard when I extracted key. Car did not lock on key fob. I am starting a list of these glitches and will contact Nissan Customer Services.
2014 QQ 1.5 Dci.
2019 QQ 1.3 Petrol. Manual
Location : Co.Cork, Ireland.
DaveBerlin
Posts: 8623
Joined: Wed Mar 19, 2014 12:39 pm
Location: Berlin, Germany
Qashqai Model: Mk.2 Qashqai Facelift - J11b (2017–2021)

Post by DaveBerlin »

Billgo, from past experience I have always found putting your problems in Black & White and sending it by email and also phoning (Call Centre is normally none Technical). What normally happens on receipt by NCS is that an automatic reply will come with your “Case No.” for later reference with NCS and or your Dealer, but at least it is registered and in the system. Your Problem is then not just verbal - Dave 😉
11.19/1.3L/160PS/Tekna+/DCT/PrOPILOT/KAD Gun Metallic/Trunk Lower Finisher/Rear Glass Finisher/Ambient Lighting-LED’s Innen/Entry Guards Illuminated/Sport Pedals/Front Styling Plate/LED No.Plate/Chrome Door Handles/Rear Valance/Giacuzzo Alloys + Falken
Billgo
Posts: 136
Joined: Fri Nov 22, 2013 8:25 pm
Location: Cork, Ireland.
Qashqai Model: Mk.2 Qashqai Facelift - J11b (2017–2021)

Post by Billgo »

Nissan have now agreed to replace the ignition barrel. It is on order and expected soon. It took a bit of badgering of Nissan Customer Service.
2014 QQ 1.5 Dci.
2019 QQ 1.3 Petrol. Manual
Location : Co.Cork, Ireland.
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