SATNAV / EIRCODES

ICE, Equipment, Options
Billgo
Posts: 136
Joined: Fri Nov 22, 2013 8:25 pm
Location: Cork, Ireland.
Qashqai Model: Mk.2 Qashqai Facelift - J11b (2017–2021)

Post by Billgo »

Calnorth, unit as in your photo but not the "Whats App" etc as on your screen. The maps I am trying to update from are on the "Nissan Update Tool" which I downloaded as per Nissan instructions.
2014 QQ 1.5 Dci.
2019 QQ 1.3 Petrol. Manual
Location : Co.Cork, Ireland.

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calnorth
Posts: 2719
Joined: Mon Feb 11, 2019 2:01 pm
Qashqai Model: Mk.2 Qashqai Facelift - J11b (2017–2021)

Post by calnorth »

Billgo wrote: Sat Jul 25, 2020 10:12 am Calnorth, unit as in your photo but not the "Whats App" etc as on your screen. The maps I am trying to update from are on the "Nissan Update Tool" which I downloaded as per Nissan instructions.
Hi again...the pic possibly shows a mirror of a (any) smartphone screen. Or an upload from Googel Play Store...whatever. Someone who loves WhatsApp...yuk

Is the tool here: (if not post the link please)

https://apps.nissan.navshop.com/en_gb/s ... updatetool

Above page says:

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TOMTOM
Mk2 Qashqai Facelift - J11b (2017–and onward)
1.6 Dig-T N-Connecta
Billgo
Posts: 136
Joined: Fri Nov 22, 2013 8:25 pm
Location: Cork, Ireland.
Qashqai Model: Mk.2 Qashqai Facelift - J11b (2017–2021)

Post by Billgo »

Correct site, as used.
2014 QQ 1.5 Dci.
2019 QQ 1.3 Petrol. Manual
Location : Co.Cork, Ireland.
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calnorth
Posts: 2719
Joined: Mon Feb 11, 2019 2:01 pm
Qashqai Model: Mk.2 Qashqai Facelift - J11b (2017–2021)

Post by calnorth »

Billgo wrote: Sat Jul 25, 2020 11:46 am Correct site, as used.
ok...note this Note:

"Note: You will need a USB stick of sufficient capacity for the transfer of information between your Navigation System and your computer. A map update can require 16GB of free space on your USB stick, and a full map update can require 32GB."

So I don't know what file size you have...you mention "car nav.sys.
1.71Gb free of 18.93Gb

What size is your USB Stick...on the label. What make is it and is it formatted to FAT32 or anything else? Usually FAT32 AFAIK for Nissan

Nissan isn't renown for useful error messages. So what you had mentioned could mean:

1. The file you tried to load is wrong..in some way?
2. The version that is currently on your Nav Box is current. There is no update....yet

You might be able to copy off the file on Sat Nav now and check its size. For any update that should happen routinely.
Mk2 Qashqai Facelift - J11b (2017–and onward)
1.6 Dig-T N-Connecta
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gloucester
Posts: 5173
Joined: Sun Apr 03, 2016 7:04 am
Location: Gloucestershire, England
Qashqai Model: Mk.2 Qashqai - J11 (2013–2017)

Post by gloucester »

Calnorth - that is the screen when running CarPlay - that's NOT the standard screen.
(2015 Nissan Qashqai Tekna DIG-T 1.2 sold 15/6/18) ~ 2018 Suzuki Ignis SZ5 - 2018 Yamaha MT-07 ~ (2024 Volvo EX30 ordered)
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gloucester
Posts: 5173
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Location: Gloucestershire, England
Qashqai Model: Mk.2 Qashqai - J11 (2013–2017)

Post by gloucester »

Billgo wrote: Sat Jul 25, 2020 11:46 am Correct site, as used.
Tried a "Full Map Reset"?
(2015 Nissan Qashqai Tekna DIG-T 1.2 sold 15/6/18) ~ 2018 Suzuki Ignis SZ5 - 2018 Yamaha MT-07 ~ (2024 Volvo EX30 ordered)
Billgo
Posts: 136
Joined: Fri Nov 22, 2013 8:25 pm
Location: Cork, Ireland.
Qashqai Model: Mk.2 Qashqai Facelift - J11b (2017–2021)

Post by Billgo »

Calnorth, thank you for all the time you are spending on my problem. I thought I had sent you amessage this afternoon but I must have pressed "submit" rather than "reply" and it is still out there somewhere.

I am using a Transcend USB stick, 32gb, formatted Fat32.

This afternoon I again downloaded from the car satnav as per the handbook. Fired up my desktop and Nissan Map Update Tool and inserted USB stick as requested. It tells me I can have 31 updates, these are for Austria to European Oceans, all installed maps show 2017.12.1 with a box opposite to tick for update. I ticked the box for UK North / Ireland and download takes place. When finished it advises to update the car unit from the USB stick.

Back to the car and try this but get the message "Unable to update the map since there is no compatible map version for this vehicle on the USB device"

I checked the contents of the usb stick and it shows :- TomTomNDSUpdate, expanding this it shows meta-data 1.45mb, packages 1.14gb, Checksums 1kb.
2014 QQ 1.5 Dci.
2019 QQ 1.3 Petrol. Manual
Location : Co.Cork, Ireland.
Billgo
Posts: 136
Joined: Fri Nov 22, 2013 8:25 pm
Location: Cork, Ireland.
Qashqai Model: Mk.2 Qashqai Facelift - J11b (2017–2021)

Post by Billgo »

Gloucester, I have not tried a "Full Map Reset"
2014 QQ 1.5 Dci.
2019 QQ 1.3 Petrol. Manual
Location : Co.Cork, Ireland.
andy2019
Posts: 1787
Joined: Sat Oct 26, 2019 8:47 pm
Qashqai Model: Mk.2 Qashqai - J11 (2013–2017)

Post by andy2019 »

have you done this.

Note: Before you can use the Map Update Tool application, you must save the map information from your vehicle’s Navigation System to a USB stick.

SAVE MAP INFORMATION TO THE USB STICK
Note: This procedure must be done before you can use the Map Update Tool application.
Insert the USB stick in your vehicle's Navigation System.
Select Info on the bottom menu bar of the Navigation System.
Select System Information from the Info menu.
Select Map Update from the System Information menu.
Select Update by USB device from the Map Update menu.
Select Save Map Information to USB from the Update by USB device menu.
When prompted, select Start
Note: When all the map information has been saved to the USB stick, you will see the message Map Information is saved to USB. You can now remove the USB stick.
Select OK and remove the USB stick.
Last edited by andy2019 on Sat Jul 25, 2020 7:51 pm, edited 2 times in total.
Billgo
Posts: 136
Joined: Fri Nov 22, 2013 8:25 pm
Location: Cork, Ireland.
Qashqai Model: Mk.2 Qashqai Facelift - J11b (2017–2021)

Post by Billgo »

Yesw, Andy, I have done this, actually tried it a few times. The problem is when I try reloading it back to the satnav I get the fault message outlined above.
2014 QQ 1.5 Dci.
2019 QQ 1.3 Petrol. Manual
Location : Co.Cork, Ireland.
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