Nissan QashQai Forums

So my 2019 Model was working fine connected to my Galaxy S20, using android auto for maps/music/whatapp etc. One day it just randomly stopped working.

When I plug it in via usb at first it says 1h to fully charge, then a second later goes to something ridiculous like 20 hours to fully charge. On the connections screen it doesn't show any usb connected.

When i took it in to the nissan dealership they said they couldnt see the issue but I know they didnt test properly. I have tested 3 different phones and 4 different usb cables. I have factory reset the phone and the car system.

I have downloaded and updated the maps, when I connect to wifi to download the system update it just stays on "downloading..." no progress bars or anything.

I'm thinking it might be a loose connection somewhere? Is it possible for me to have a look at the wiring? The only thing I can think of is maybe they messed around with something when fitting my black box- however that was back in September and the issue only arose a month or so ago. Just annoying not being able to use all these features!

have you tried another usb port to plug it into

Can we assume your Galaxy phone works with a PC and house Router in all usual respects?

Correct, I just tested it now to double check

Skawars86 wrote: ↑Thu Jul 30, 2020 12:07 pm Correct, I just tested it now to double check

Which of these Android versions is yours? If its the Google App download have you deleted it and re-installed?

"If you have Android 9 or below, get the Android Auto app on your phone.
With Android 10, Android Auto is built in – so you don’t need the app to get started".

I'm on android 10. When I search for android auto in the play store it shows it as installed. I have tried uninstalling and reinstalling. In developer options on my phone, default USB connection is set as file transfer/android auto. I've tried turning USB debugging on and off.

My software version is 0814

Skawars86 wrote: ↑Thu Jul 30, 2020 12:29 pm I'm on android 10. When I search for android auto in the play store it shows it as installed. I have tried uninstalling and reinstalling. In developer options on my phone, default USB connection is set as file transfer/android auto. I've tried turning USB debugging on and off.

I suspect Android Auto 10 is locked to the Google Apps package as whole so can't be deleted. So switch Developer options OFF unless you are off rooting or using ADB .

USB can get mixed up but I think you have the right setting there...for file transfer.

Someone says elsewhere that you have 2 USB ports in the car and you should use the one under the Climate control panel. Any other seems to be charging only? USB is usually single channel unless a USB hub exists?.

I have 2 usb slots behind the drivers left armrest (for back passengers) , and one inside the armrest which I was using as the main one. All 3 give a charge but no android auto.

Skawars86 wrote: ↑Thu Jul 30, 2020 3:12 pm I have 2 usb slots behind the drivers left armrest (for back passengers) , and one inside the armrest which I was using as the main one. All 3 give a charge but no android auto.

You probably know, but the only one which works as a USB reader or to connect your phone is the one inside the armrest/cubby