Heating poor

Bodywork & Interior problems
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CSB1960
Posts: 5
Joined: Sat Jun 10, 2017 5:44 am
Qashqai Model: Mk.2 Qashqai - J11 (2013–2017)

Post by CSB1960 »

Hi, First time post.
I have a 2014 1.2 Tekna which until recently had a superb heater, Normally in the depths of winter the heater settings never went above 21c and once warmed up I usually set at about 16.5/17c as it was too warm. I had a minor accident (someone reversed into me...honest!) and I had it repaired. Since then unless I set it (even now) up to the high 20's it's not at all warm. At 21 it is not even luke warm. I took it back to the body shop, they deny any knowledge say they only fitted a bonnet and grill. It seems to be a great coincidence that the two things happen at the same time but perhaps....

Does anyone have any idea of possible causes? I have previously been told that Qashqais don't have great heaters but that was never an issue with mine.

Thanks in advance.

Carl

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Gel
Posts: 3265
Joined: Thu May 22, 2014 12:02 pm
Location: Thames Valley UK
Qashqai Model: Mk.2 Qashqai - J11 (2013–2017)

Post by Gel »

Never had an issue; the shunt must have caused some damage to the heating system, and any repair should be paid
by other driver's insurance.
2014-19 J11A-14 1.5dci Ink Blue Tekna owner; now departed for a Mazda CX-5 GT Sport Nav, 2.0L Petrol :D
DaveBerlin
Posts: 8623
Joined: Wed Mar 19, 2014 12:39 pm
Location: Berlin, Germany
Qashqai Model: Mk.2 Qashqai Facelift - J11b (2017–2021)

Post by DaveBerlin »

Just a simple question was the Condenser or parts associated with this damaged - leaking or punctured, loss of Air Con Fluid as this is the major problem with Heating System of the QQ - Dave ;)
11.19/1.3L/160PS/Tekna+/DCT/PrOPILOT/KAD Gun Metallic/Trunk Lower Finisher/Rear Glass Finisher/Ambient Lighting-LED’s Innen/Entry Guards Illuminated/Sport Pedals/Front Styling Plate/LED No.Plate/Chrome Door Handles/Rear Valance/Giacuzzo Alloys + Falken
CSB1960
Posts: 5
Joined: Sat Jun 10, 2017 5:44 am
Qashqai Model: Mk.2 Qashqai - J11 (2013–2017)

Post by CSB1960 »

Hi Dave,
No there was no damage to condenser as it simply put a crease in the bonnet, A/C is fine. The heater was fine after the accident but wasn't after the repair. The condenser was replaced as a recall for Qashqai. The repair shop have denied any responsibility. The other driver fully admitted liability and consequently I didn't even have to pay any excess.
gvmdaddy
Posts: 2245
Joined: Thu Jun 19, 2014 11:28 pm

Post by gvmdaddy »

It could be any number of things. It sounds most likely that it's linked to work done in the body shop, so take it back and insist they investigate and rectify. Speak directly with your insurer first and they will advise your correct course of action.
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MikeGC
Posts: 1874
Joined: Tue Feb 07, 2017 11:50 am
Location: Stockport
Qashqai Model: Mk.3 Qashqai - J12 (2021+) New Model

Post by MikeGC »

in ye olden days I'd have said these symptoms sound like lack of water/coolant in the system (radiator/heater matrix) as it was fairly common in 60's cars.

Get back to your dealer and/or bodyshop pronto
March '22 - J12 1.3DIG-T 160 CVT Tekna+ with all wheel drive - Pearl Black
July '19 - J11B 1.3DIG-T 160 DCT Tekna - Vivid Blue
March '17 - Qashqai J11A 1.5dci n-connecta - gunmetal
September '14 - Juke 1.5dci gunmetal ascenta premium (red accent packs)
CSB1960
Posts: 5
Joined: Sat Jun 10, 2017 5:44 am
Qashqai Model: Mk.2 Qashqai - J11 (2013–2017)

Post by CSB1960 »

I did take it back to the bodyshop but they say that it is working, they turned it up to 28/30 c and it blew out hot. I argued the case but they say it works, I say it doesn't work as well. I was just hoping it's something very simple but looks like I will have to go back to my insurers. Thanks for all the replies.
DaveBerlin
Posts: 8623
Joined: Wed Mar 19, 2014 12:39 pm
Location: Berlin, Germany
Qashqai Model: Mk.2 Qashqai Facelift - J11b (2017–2021)

Post by DaveBerlin »

Good for them, but did they check the temps of 16,5 / 17C that you usually drive with and with the Air Con "ON" - Dave ;)
11.19/1.3L/160PS/Tekna+/DCT/PrOPILOT/KAD Gun Metallic/Trunk Lower Finisher/Rear Glass Finisher/Ambient Lighting-LED’s Innen/Entry Guards Illuminated/Sport Pedals/Front Styling Plate/LED No.Plate/Chrome Door Handles/Rear Valance/Giacuzzo Alloys + Falken
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