Bonnet paintwork

Bodywork & Interior problems
drsas27
Posts: 5
Joined: Sun Aug 26, 2018 5:26 am
Qashqai Model: Mk.2 Qashqai Facelift - J11b (2017–2021)

Post by drsas27 »

Hi all

Just after a bit of advice with my wife’s Qashqai. It’s one year old and went for its first service yesterday. They spotted a number of areas where the paintwork/lacquer has been breeched in the bonnet; either from stone chips or bird droppings they thought.

They are advising a full bonnet respray to stop it worsening! I am amazed that a one year old car with normal wear and tear should have such a high degree of paint damage. They won’t cover it under warranty either as it’s “external damage”. They even accused us of having touched up areas of the bonnet but we’ve never touched it.

We’re waiting to hear what the dealer manager had to say. He knows us well - we’ve lead lots of probelems with our first Qashqai and this was a replacement for that.

Has anyone else encountered this?

DaveBerlin
Posts: 8623
Joined: Wed Mar 19, 2014 12:39 pm
Location: Berlin, Germany
Qashqai Model: Mk.2 Qashqai Facelift - J11b (2017–2021)

Post by DaveBerlin »

Ours is a 2014 Model and luckily we have not had a paint problem. There were comments with the first QQ’s regarding paint quality, thickness etc. Stone Chips are a problem if not addressed quickly and to be honest if you do it by the “Touch Up” technique it does not normally look good due to adding the Base Paint and then a Clear Coat. My wife was in Quality Control and as soon as Waste from a Feathered Bomber is seen on the QQ I am out there cleaning it :lol: . Have you informed NCS of the problem in writing also ?
It might be worth a second opinion from a Paint / Bodywork Specialist - Best of Luck :)
11.19/1.3L/160PS/Tekna+/DCT/PrOPILOT/KAD Gun Metallic/Trunk Lower Finisher/Rear Glass Finisher/Ambient Lighting-LED’s Innen/Entry Guards Illuminated/Sport Pedals/Front Styling Plate/LED No.Plate/Chrome Door Handles/Rear Valance/Giacuzzo Alloys + Falken
drsas27
Posts: 5
Joined: Sun Aug 26, 2018 5:26 am
Qashqai Model: Mk.2 Qashqai Facelift - J11b (2017–2021)

Post by drsas27 »

Thanks. NCS will be our next step but just want to see what the manager has to say first. We’ve both had plenty of cars and never had one degrade so fast.
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gloucester
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Joined: Sun Apr 03, 2016 7:04 am
Location: Gloucestershire, England
Qashqai Model: Mk.2 Qashqai - J11 (2013–2017)

Post by gloucester »

I wonder if it's colour dependant? My black one was fine after three years.
(2015 Nissan Qashqai Tekna DIG-T 1.2 sold 15/6/18) ~ 2018 Suzuki Ignis SZ5 - 2018 Yamaha MT-07 ~ (2024 Volvo EX30 ordered)
drsas27
Posts: 5
Joined: Sun Aug 26, 2018 5:26 am
Qashqai Model: Mk.2 Qashqai Facelift - J11b (2017–2021)

Post by drsas27 »

This is black as well
gvmdaddy
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Joined: Thu Jun 19, 2014 11:28 pm

Post by gvmdaddy »

drsas27, could you put a couple of close up photos on here of the damage so others can see properly what the damage actually looks like?
drsas27
Posts: 5
Joined: Sun Aug 26, 2018 5:26 am
Qashqai Model: Mk.2 Qashqai Facelift - J11b (2017–2021)

Post by drsas27 »

IMG_3763.jpg

IMG_3762.jpg

IMG_3761.jpg

gvmdaddy
Posts: 2245
Joined: Thu Jun 19, 2014 11:28 pm

Post by gvmdaddy »

They certainly don’t look good and it looks like the problem has been made even worse by aggressively trying to rub them down. Doing so can make the problem worse as it feathers the edges allowing moisture to get underneath. A good paint shop would be able to sort that without the need for a full bonnet respray.
Last edited by gvmdaddy on Sun Aug 26, 2018 10:19 am, edited 1 time in total.
DaveBerlin
Posts: 8623
Joined: Wed Mar 19, 2014 12:39 pm
Location: Berlin, Germany
Qashqai Model: Mk.2 Qashqai Facelift - J11b (2017–2021)

Post by DaveBerlin »

That Looks really nasty ! The larger marks look like attacks from our feathered friends and it looks like the edges of the Areas are Lifting or feathering the Pearlescent Top Coat Finish. This IMHO opinion is not going to be easy without a Total Respray also the scratches and swirl lines do not look good and I must say that to satisfy me I would look towards a Total Respray (if not this type of effect will haunt you every day) - Dave :)
11.19/1.3L/160PS/Tekna+/DCT/PrOPILOT/KAD Gun Metallic/Trunk Lower Finisher/Rear Glass Finisher/Ambient Lighting-LED’s Innen/Entry Guards Illuminated/Sport Pedals/Front Styling Plate/LED No.Plate/Chrome Door Handles/Rear Valance/Giacuzzo Alloys + Falken
drsas27
Posts: 5
Joined: Sun Aug 26, 2018 5:26 am
Qashqai Model: Mk.2 Qashqai Facelift - J11b (2017–2021)

Post by drsas27 »

I agree about the scratches and swirls. They weren’t there before and we think they’ve been caused when the dealership have cleaned the car after it’s service. Something else for us to take to them! Thanks for the opinions.
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