Nissan QashQai Forums

Hello All,

Here is my mom's Nissan's story:
Nissan Qashqai 1.6 DIG-T Tekana, Model Qashqai 13-17
Bought new 2016.05 in Poland.
2016.09 - 4 months old car, 1500km - clutch dead for the 1st time. Clutch slipping, worn out completely. They said my mom can't drive manual (yea, after 40 years of driving manual transition cars). But Nissan agreed to split cost or clutch replacement 50/50.
2017.05 - 1 year old car, 5500km. Clutch dead again (2nd time). We had to replace flyweel as well. According to Nissan - the car is OK, my mom can't use clutch properly.
2018.10 - 2 year 5 month old car, 21000km. Clutch worn out 3rd time. Mom paid for replacement.
2020.08 - 4 years 3 months old car, 33000km. Clutch slipping again. 4th time. My mom paid for clutch replacement.

Has anyone ever heard about such a case?
How is it possible that the clutch gets worn out 4 times in 33000km?? She lives in a flat area, doesn't speed, drives carefully.
Nissan said "mom keeps foot on the clutch pedal" (which could cause clutch to slip and wear) - not true. Clutch problems never happened to her before. She had Nissan Primera before (manual) which she used for over 5 years and did maybe 100k km. And few other cars before. No clutch problems.
We don't know what to do with this car. Nissan dealer was ready to buy it back, but for +-40% of the original price. So we'd have to give little too much to have another new car. And it wouldn't be Nissan I'm afraid.
Any advice?

I can’t help, sorry, but welcome to the forum

Not reported on this scale here, to my knowledge - dealer is correct, is it must be driving style. Has she driven a manual before.

I have only once witnessed a driver cause a clutch to overheat and smell in normal traffic. Not a Nissan and It surprised me greatly.

Repetition of that will finish a clutch and flywheel very quickly.

Even resting a foot on the clutch pedal when the car is in motion can cause premeture wear.
Interestingly , is the release bearing worn too ?

Personally - if you are convinced its not driver error - then I would be questioning the clutch actuation and hydraulics.
Is the clutch cover actually releasing properly ?
Is there a tow bar fitted.
Do you live on a steep hill etc etc

I have same car, 1.6 dig-t 2015., with 75.000 km and no clutch problems. Maybe it is a bad luck.

Welcome to this forum.

Nothing's been reported like that before.

My father had to have a new clutch on a relatively new Peugeot - he was advised it was driver behaviour.

I checked and found he used to keep his foot on the pedal and sometimes slightly depress it going round corners - I can only assume he was somehow taught that or otherwise picked it up.

I've never had a new clutch on any car. And I'm 63 now...

EDIT - in fact some people recommend it!

https://www.quora.com/Do-I-have-to-pres ... ng-corners

https://forums.whirlpool.net.au/archive/1772608

Have you witnessed your my driving the car and can you definitively say she doesn’t rest her foot on the pedal?

The Qashqai has quite a spongy clutch. If your Mum drove manual cars in the past with quite hard clutches (ie not spongy) then it’s possible this driving style wasn’t picked up.

Sorry, but your experience RafalSroka with 4 failures helps me somewhat, not a lot, but a little. I have a QQ Tekna, 1.6 dig-t from March 2015 and my first slipping clutch was replaced at 11330 miles at a cost of £880. The car has been serviced annually by the Nissan dealer since purchase new and recently after only 253 miles since a service when new brake disc and pads were fitted the clutch went again, this happened 2640 miles after replacing the original clutch. (Car odometer now reading 13940 miles).
I understand modern clutched are supposed to last for about 60k to 70k miles, some going beyond 100k so why these failures so early Nissan? As the clutch failure was 1.5 years since fitting, the dealer claimed it was out of guarantee at which point I pointed out that according to the Trades Description Act of 2015 a claim for a product being 'not fit for purpose' was valid and that such a failure after travelling only 2640 miles must come under this description. The dealer failed to remark/refer or make any acknowledgment of the existence of such an act but insists on a payment of £1400 for carrying out the same job he did 1.5 years ago for £880! Not right pleased. Dealer states failure due to wear and attrition - after 1.5 years? I've never, in 68 years of driving vehicles of many makes, experienced failures such as this and would be most indignant if he tried to suggest my driving technique was suspect.
As to what to do, I don't know, perhaps try the motoring Ombudsman. Anyone on the forum done this? If so, with what result?