1.2 DIG-T - Oil loss

Forum for Engine, Exhaust, Drivetrain, ECU
Lisahatley
Posts: 2
Joined: Wed Oct 18, 2017 9:01 am
Qashqai Model: Mk.2 Qashqai - J11 (2013–2017)

Re: 1.2 DIG-T - Oil loss

Post by Lisahatley » Wed Oct 18, 2017 9:15 am

Can any one help took my qushqaii 1,2 2016 in for its second service and was told it needed a new engine due to low oil which has affected drive chain. They state cannot not find no record of first service my book was not stamped and can't find receipt nightmare. Glyn hopkin Nissan have stated no warranty have spoke to Nissan customer care also have wipe hands but looks like this is a ongoing issue can anyone help.


Lisahatley
Posts: 2
Joined: Wed Oct 18, 2017 9:01 am
Qashqai Model: Mk.2 Qashqai - J11 (2013–2017)

Re: 1.2 DIG-T - Oil loss

Post by Lisahatley » Wed Oct 18, 2017 9:22 am

Can any one help took my qushqaii 1,2 2016 in for its second service and was told it needed a new engine due to low oil which has affected drive chain. They state cannot not find no record of first service my book was not stamped and can't find receipt nightmare. Glyn hopkin Nissan have stated no warranty have spoke to Nissan customer care also have wipe hands but looks like this is a ongoing issue can anyone help.


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SplanK
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Joined: Sat Mar 15, 2014 10:21 pm
Location: Chorley, Lancs

Re: 1.2 DIG-T - Oil loss

Post by SplanK » Wed Oct 18, 2017 10:09 am

where did you get the car serviced? You need to go back to the place you had it serviced for a copy of the report...


Not quite sure what to suggest otherwise. Without the evidence that the car was serviced you are going to have a very hard time with Nissan! If you paid for the service you maybe able to go through old card statements to show a payment was made?
2016 Pulsar 1.6 DIG-T N-Tec
2012 Micra 1.2 DIG-S Acenta


david sunderland
Posts: 207
Joined: Fri Mar 17, 2017 12:47 pm

Re: 1.2 DIG-T - Oil loss

Post by david sunderland » Wed Oct 18, 2017 11:48 am

Or ask your bank for statement 1 year after you purchased the car...you have to ask why the car did not warn you the level was low to ruin a engine but in the end of the day you need to check oil level.....read the posts on how to check this engine. .......let us know how you get on.......david
Qashqai tekna 1.2 petrol dig 6. 3. 17. gunmetal grey. glass roof m\ t


Daewar
Posts: 489
Joined: Wed May 25, 2016 6:58 pm

Re: 1.2 DIG-T - Oil loss

Post by Daewar » Wed Oct 18, 2017 11:54 am

Im with you 100% here David, but!

I've had lots of cars, new & old but none have ever used up so much oil between servicing that they have run out of the stuff. As a minimum if there are known issues with engine oil consumption the manufacturers should supply an oil level warning system. How hard can this be, cars have had these systems for decades. I'm blaming Nissan all the way here, its their incompetence for not fitting a level warning.

david sunderland wrote:
Wed Oct 18, 2017 11:48 am
Or ask your bank for statement 1 year after you purchased the car...you have to ask why the car did not warn you the level was low to ruin a engine but in the end of the day you need to check oil level.....read the posts on how to check this engine. .......let us know how you get on.......david
2016 1.6 dci Tekna, AWD.


chrisw99
Posts: 152
Joined: Mon Jul 11, 2016 10:42 am

Re: 1.2 DIG-T - Oil loss

Post by chrisw99 » Wed Oct 18, 2017 12:21 pm

Mine is due for a service next week , and the level on the dipstick is about 1/3rd of the way between the LO and HI, so I'm guessing that's normal loss and acceptable over 12 months.

To the above poster, have you had a second opinion? Nissan once told me I needed a new turbo for £2000 at a service, got a second opinion elsewhere and I didn't, ran that car another 40000 miles and 3 years without a turbo problem, so was it just Nissan trying to pull a fast one and make some money from me. What does "affected drive chain" actually mean? Does it still run ok?

Evidence of servicing isn't as easy these days to us as drivers as you don't get service books anymore which surprised me. When I bought my 2.5 year old QQ in March and inquired why there wasn't a service book I was told it's all on the computer these days and they printed out a page to show me. Refused to drive away with the car until they had given me an old fashioned book and filled in the details of the first 2 services.
Oct 2014 N-tec+, 1.2 dig-T


david sunderland
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Joined: Fri Mar 17, 2017 12:47 pm

Re: 1.2 DIG-T - Oil loss

Post by david sunderland » Wed Oct 18, 2017 12:31 pm

How many miles have you done Lisa .????motorway or around the doors????? David
Qashqai tekna 1.2 petrol dig 6. 3. 17. gunmetal grey. glass roof m\ t


DaveBerlin
Posts: 3847
Joined: Wed Mar 19, 2014 12:39 pm
Location: Berlin, Germany
Qashqai Model: Mk.2 Qashqai - J11 (2013–2017)

Re: 1.2 DIG-T - Oil loss

Post by DaveBerlin » Wed Oct 18, 2017 1:55 pm

Chris, sorry but I beg to differ on the comment of Service Books. From New we have always had a Nissan Service Book (3 now) which has been stamped and signed at every Service inc. Body / Paint checks for the Guarantee. After each Service I always get the Service Sheets (normally 2) which have the specified Checked Items on and then the „Bill“ which is the one that hurts 💶. This list is then explained by the Service Dept. to explain what was done and why.
If a vehicle is bought Private / Second Hand for example to me it is important to somehow see and obtain this Data.

The papers that are not normally given out in my case is the „Guarantee“ rework, although I sign for the work to be carried out copies in my case normally have to be requested.
You can call me „Crazy“ the wife does but I keep a File with all the QQ Paperwork / Bills in it along with the Accessories bought whether it be Nissan / AliExpress whatever. As a fall back situation this History / Data is always there and IMHO is important when the QQ is sold for the Dealer or Private Customer.
Just my opinion and I am sure others have their opinions - Dave 😏
2014/08 1.2L DIG-T QQ Tekna QAB Pearl White (M)/Premium Pack Chrome /Style Pack Chrome/Cross Over Pack Front/Rear Pearl White/Auto-Fold Mirrors Chromed/Shark Fin Antenna/Bonnet Struts/LED's Innen,Footwell,No.Plate/White & Chrome Side Mouldings/Webasto


chrisw99
Posts: 152
Joined: Mon Jul 11, 2016 10:42 am

Re: 1.2 DIG-T - Oil loss

Post by chrisw99 » Wed Oct 18, 2017 2:08 pm

Dave, It's not my opinion, it's what Westway Nissan told me when I bought the car secondhand in March - "we don't do service books anymore, it's all on the computer". My opinion is the same as yours, hence my insistence they found me an empty one and filled it in retrospectively.
Oct 2014 N-tec+, 1.2 dig-T


DaveBerlin
Posts: 3847
Joined: Wed Mar 19, 2014 12:39 pm
Location: Berlin, Germany
Qashqai Model: Mk.2 Qashqai - J11 (2013–2017)

Re: 1.2 DIG-T - Oil loss

Post by DaveBerlin » Wed Oct 18, 2017 2:53 pm

Chris, seems a bit weird to me, how does a customer have any idea what and when his QQ was last Serviced ? Except for the Bill. Does this mean that you have to ask or are actually given this copy. It would interesting if a New QQ J11B 2017 Model Owner has or has not been given a Service Book just out of interest.
Would it be possible for a New QQ Owner to advise on this point - Thanks in Advance Dave ;)
2014/08 1.2L DIG-T QQ Tekna QAB Pearl White (M)/Premium Pack Chrome /Style Pack Chrome/Cross Over Pack Front/Rear Pearl White/Auto-Fold Mirrors Chromed/Shark Fin Antenna/Bonnet Struts/LED's Innen,Footwell,No.Plate/White & Chrome Side Mouldings/Webasto


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