1.2 DIG-T - Oil loss

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DaveBerlin
Posts: 3855
Joined: Wed Mar 19, 2014 12:39 pm
Location: Berlin, Germany
Qashqai Model: Mk.2 Qashqai - J11 (2013–2017)

Re: 1.2 DIG-T - Oil loss

Post by DaveBerlin » Tue Nov 21, 2017 7:21 am

Brownie, I thought you had the right to become a Customer Car (possibly the get out here is if available) when your car is being Serviced and when it is Major like yours I think the Dealer should pull something out of the Bag for you, perhaps a Hire Car or a Salesman’s Car :)
There is a Nissan Customer Service Policy that States „Free Customer Car“ and just as an example have you followed these points - see attached.
What I would do is speak to the General Mgr. and then get on the Blower and confirm by email the problem to NCS if not already done. Just as an example I spoke to NCS Germany last week on a Technical enquiry, I confirmed it by email and I have a Case No. and return email and it is in „Black & White“ - Good Luck Dave ;)

99CF7C1F-8BF6-4E58-9B8F-BCA744345C22.jpeg

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2014/08 1.2L DIG-T QQ Tekna QAB Pearl White (M)/Premium Pack Chrome /Style Pack Chrome/Cross Over Pack Front/Rear Pearl White/Auto-Fold Mirrors Chromed/Shark Fin Antenna/Bonnet Struts/LED's Innen,Footwell,No.Plate/White & Chrome Side Mouldings/Webasto


brownie4583
Posts: 14
Joined: Sun Nov 05, 2017 11:06 am
Qashqai Model: Still looking for one....

Re: 1.2 DIG-T - Oil loss

Post by brownie4583 » Wed Nov 22, 2017 12:07 am

I will try that thanks.
The dealer have 6 cars but they are all booked out for the next 3 weeks 🙄


brownie4583
Posts: 14
Joined: Sun Nov 05, 2017 11:06 am
Qashqai Model: Still looking for one....

Re: 1.2 DIG-T - Oil loss

Post by brownie4583 » Wed Nov 22, 2017 10:56 am

I have contacted Nissan and got a case number and waiting for them to get back to me re courtesy car,fingers crossed


DaveBerlin
Posts: 3855
Joined: Wed Mar 19, 2014 12:39 pm
Location: Berlin, Germany
Qashqai Model: Mk.2 Qashqai - J11 (2013–2017)

Re: 1.2 DIG-T - Oil loss

Post by DaveBerlin » Wed Nov 22, 2017 1:00 pm

Brownie, good to hear things are moving along, you might well have to Keep on their Backs by phoning NCS as they are basically desk call centre People - Dave :)
2014/08 1.2L DIG-T QQ Tekna QAB Pearl White (M)/Premium Pack Chrome /Style Pack Chrome/Cross Over Pack Front/Rear Pearl White/Auto-Fold Mirrors Chromed/Shark Fin Antenna/Bonnet Struts/LED's Innen,Footwell,No.Plate/White & Chrome Side Mouldings/Webasto


david sunderland
Posts: 207
Joined: Fri Mar 17, 2017 12:47 pm

Re: 1.2 DIG-T - Oil loss

Post by david sunderland » Wed Nov 22, 2017 1:14 pm

The lady at the bottom of our street will love that one Dave......she works there.
Qashqai tekna 1.2 petrol dig 6. 3. 17. gunmetal grey. glass roof m\ t


david sunderland
Posts: 207
Joined: Fri Mar 17, 2017 12:47 pm

Re: 1.2 DIG-T - Oil loss

Post by david sunderland » Wed Nov 22, 2017 1:23 pm

Think she does wages...😀😂
Qashqai tekna 1.2 petrol dig 6. 3. 17. gunmetal grey. glass roof m\ t


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Gel
Posts: 2269
Joined: Thu May 22, 2014 12:02 pm
Location: Thames Valley UK
Qashqai Model: Mk.2 Qashqai - J11 (2013–2017)

Re: 1.2 DIG-T - Oil loss

Post by Gel » Wed Nov 22, 2017 2:14 pm

Free car in my dealer's case doesn't include insurance which is £10 a day.
J11A-14 1.5dci Ink Blue Tekna; Chrome Pack, Bonnet Struts, Flaps, Blue Alloygators, SpeedLock,Door & Tailgate Sill guards/Decent horns/ Autoglym Lifeshine /19" Wheels


brownie4583
Posts: 14
Joined: Sun Nov 05, 2017 11:06 am
Qashqai Model: Still looking for one....

Re: 1.2 DIG-T - Oil loss

Post by brownie4583 » Wed Nov 22, 2017 6:03 pm

Good news I have hire car coming in the morning,all sorted in a few hours,good service tbh


brownie4583
Posts: 14
Joined: Sun Nov 05, 2017 11:06 am
Qashqai Model: Still looking for one....

Re: 1.2 DIG-T - Oil loss

Post by brownie4583 » Tue Nov 28, 2017 5:51 pm

New engine being fitted by Nissan under warranty


bbcdenmark
Posts: 2
Joined: Fri Dec 08, 2017 10:09 am
Qashqai Model: Still looking for one....

Re: 1.2 DIG-T - Oil loss

Post by bbcdenmark » Fri Dec 08, 2017 10:17 am

I have an almost 3 year old Nissan Juke with the 1.2 DIG-T 115 engine. After 2 years and 59.000 miles it started to use oil and my Nissan Dealer in Denmark used almost 1 year to top with oil each time it said "Oil Lo" and told me that 0,9 litre per 620 miles is very ok :roll:

Now, 1 year after the confirmed that my engine has a problem and it will be replaced under warranty.


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