1.2 DIG-T - Oil loss

Forum for Engine, Exhaust, Drivetrain, ECU
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DaveBerlin
Posts: 8623
Joined: Wed Mar 19, 2014 12:39 pm
Location: Berlin, Germany
Qashqai Model: Mk.2 Qashqai Facelift - J11b (2017–2021)

Post by DaveBerlin »

Brownie, I thought you had the right to become a Customer Car (possibly the get out here is if available) when your car is being Serviced and when it is Major like yours I think the Dealer should pull something out of the Bag for you, perhaps a Hire Car or a Salesman’s Car :)
There is a Nissan Customer Service Policy that States „Free Customer Car“ and just as an example have you followed these points - see attached.
What I would do is speak to the General Mgr. and then get on the Blower and confirm by email the problem to NCS if not already done. Just as an example I spoke to NCS Germany last week on a Technical enquiry, I confirmed it by email and I have a Case No. and return email and it is in „Black & White“ - Good Luck Dave ;)

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11.19/1.3L/160PS/Tekna+/DCT/PrOPILOT/KAD Gun Metallic/Trunk Lower Finisher/Rear Glass Finisher/Ambient Lighting-LED’s Innen/Entry Guards Illuminated/Sport Pedals/Front Styling Plate/LED No.Plate/Chrome Door Handles/Rear Valance/Giacuzzo Alloys + Falken

brownie4583
Posts: 14
Joined: Sun Nov 05, 2017 11:06 am
Qashqai Model: Mk.3 Qashqai - J12 (2021+) New Model

Post by brownie4583 »

I will try that thanks.
The dealer have 6 cars but they are all booked out for the next 3 weeks 🙄
brownie4583
Posts: 14
Joined: Sun Nov 05, 2017 11:06 am
Qashqai Model: Mk.3 Qashqai - J12 (2021+) New Model

Post by brownie4583 »

I have contacted Nissan and got a case number and waiting for them to get back to me re courtesy car,fingers crossed
DaveBerlin
Posts: 8623
Joined: Wed Mar 19, 2014 12:39 pm
Location: Berlin, Germany
Qashqai Model: Mk.2 Qashqai Facelift - J11b (2017–2021)

Post by DaveBerlin »

Brownie, good to hear things are moving along, you might well have to Keep on their Backs by phoning NCS as they are basically desk call centre People - Dave :)
11.19/1.3L/160PS/Tekna+/DCT/PrOPILOT/KAD Gun Metallic/Trunk Lower Finisher/Rear Glass Finisher/Ambient Lighting-LED’s Innen/Entry Guards Illuminated/Sport Pedals/Front Styling Plate/LED No.Plate/Chrome Door Handles/Rear Valance/Giacuzzo Alloys + Falken
david sunderland
Posts: 381
Joined: Fri Mar 17, 2017 12:47 pm

Post by david sunderland »

The lady at the bottom of our street will love that one Dave......she works there.
Qashqai tekna 1.2 petrol dig 6. 3. 17. gunmetal grey. glass roof m\ t...............now RENAULT KADJAR GT 160 BHP same as the QQ same car
david sunderland
Posts: 381
Joined: Fri Mar 17, 2017 12:47 pm

Post by david sunderland »

Think she does wages...😀😂
Qashqai tekna 1.2 petrol dig 6. 3. 17. gunmetal grey. glass roof m\ t...............now RENAULT KADJAR GT 160 BHP same as the QQ same car
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Gel
Posts: 3265
Joined: Thu May 22, 2014 12:02 pm
Location: Thames Valley UK
Qashqai Model: Mk.2 Qashqai - J11 (2013–2017)

Post by Gel »

Free car in my dealer's case doesn't include insurance which is £10 a day.
2014-19 J11A-14 1.5dci Ink Blue Tekna owner; now departed for a Mazda CX-5 GT Sport Nav, 2.0L Petrol :D
brownie4583
Posts: 14
Joined: Sun Nov 05, 2017 11:06 am
Qashqai Model: Mk.3 Qashqai - J12 (2021+) New Model

Post by brownie4583 »

Good news I have hire car coming in the morning,all sorted in a few hours,good service tbh
brownie4583
Posts: 14
Joined: Sun Nov 05, 2017 11:06 am
Qashqai Model: Mk.3 Qashqai - J12 (2021+) New Model

Post by brownie4583 »

New engine being fitted by Nissan under warranty
bbcdenmark
Posts: 2
Joined: Fri Dec 08, 2017 10:09 am
Qashqai Model: Mk.3 Qashqai - J12 (2021+) New Model

Post by bbcdenmark »

I have an almost 3 year old Nissan Juke with the 1.2 DIG-T 115 engine. After 2 years and 59.000 miles it started to use oil and my Nissan Dealer in Denmark used almost 1 year to top with oil each time it said "Oil Lo" and told me that 0,9 litre per 620 miles is very ok :roll:

Now, 1 year after the confirmed that my engine has a problem and it will be replaced under warranty.
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